Admin Assistant - Care Home

Integrated Care System; Epsom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Epsom is seeking an Admin Assistant to support quality care for residents. Responsibilities include answering phones, managing files, greeting visitors, and engaging with residents and their families. Ideal candidates are multi-taskers with strong computer skills and a friendly demeanor. This position offers a competitive pay rate and extensive training opportunities.

Benefits

Free training and development

Wellbeing and support tools

Retail discounts

Refer a Friend bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• No specific qualifications required; experience in a similar role beneficial.
• Ability to multi-task and engage with residents and families.

Responsibilities

• Answer phone calls and handle files to support managers.
• Meet and greet visitors and show clients around the care home.
• Engage with residents to ensure a vibrant environment.

Skills

Multi-tasking

Computer skills

Confident telephone manner

People skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your duties will include answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this varied Admin Assistant role, you'll need to be able to multi-task, have good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families. Barchester Healthcare will provide you with training and development opportunities to build your confidence across all your responsibilities.

About us

Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate over 200 care homes and retirement villages, delivering personalised care and support to residents. Barchester is committed to creating a vibrant, happy environment for both residents and staff.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, you'll need to answer the phone, handle files, and support managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around. Across everything you do as an Admin Assistant, you'll go out of your way to help create a vibrant, happy environment.

ABOUT YOU If you have the ability to multi-task, good computer skills, and a confident telephone manner, you could be well-suited to this role. It's also important that you're a people person who takes a genuine interest in our residents and their families. We will provide you with training and courses designed to build your confidence across all responsibilities.

REWARDS PACKAGE In return, you'll receive a competitive pay rate plus our sector-leading benefits and rewards, including: free training and development, wellbeing and support tools, retail discounts, unlimited referrals with our 'Refer a Friend' bonus scheme, Employee of the Month rewards, and Long Service Awards.

If you'd like to apply your administration and people skills in a caring organization that prioritizes quality, this is a rewarding place to work.

Person Specification

Qualifications

• No specific qualifications are required; however, experience in a similar administrative or customer-facing role would be beneficial.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to ensure suitability for the role.