Admin Assistant - Care Home

NHS; Croydon; On-site; GBP 20,000 - 25,000; Full time

Job summary

Un établissement de soins réputé recherche un(e) Admin Assistant pour aider à maintenir un environnement accueillant et vibrant. Ce poste implique diverses responsabilités administratives, y compris l'accueil des visiteurs, la gestion des fichiers et l'assistance aux gestionnaires. L'organisation offre des possibilités de développement professionnel et un ensemble d'avantages attractifs, assurant que les employés se sentent valorisés et soutenus.

Benefits

Formation et développement gratuits

Outils de soutien au bien-être

Réductions dans le commerce

Programme de bonus 'Parrainez un ami'

Récompenses par 'Employé du mois'

Qualifications

• Capacité à multi-tâches et compétences intermédiaires en informatique.
• Intérêt pour le bien-être des résidents et de leurs familles.
• Compétences interpersonnelles essentielles.

Responsibilities

• Répondre au téléphone et gérer les fichiers administratifs.
• Accueillir les visiteurs et accompagner les clients potentiels.
• Soutenir les gestionnaires dans leurs tâches.

Skills

Compétences administratives

Bonnes compétences en informatique

Mannière confiante au téléphone

Sens du contact

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the home.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a wide range of administrative tasks to support the smooth running of the care home. This includes answering the phone, managing files, and assisting the managers with their work. You'll also be the first point of contact for visitors, welcoming them and giving them tours of the home. Engaging with the residents and their families is an important part of the role, as you help create a vibrant and happy environment.

About us

Barchester Healthcare is a leading provider of high-quality care homes across the UK. With a focus on delivering person-centered care, the company is committed to creating a warm and welcoming environment for its residents. Barchester Healthcare offers a comprehensive benefits package and opportunities for professional development.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• To be successful in this role, you should have strong administrative and people skills. Good computer proficiency and a confident telephone manner are essential. You'll also need to demonstrate a genuine interest in the well-being of the residents and their families.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.