Admin Assistant - Care Home

NHS; Bromley; On-site; GBP 20,000 - 28,000; Full time

Job summary

Join a forward-thinking organization as an Admin Assistant, where your role is pivotal in ensuring quality care for residents. This position involves a variety of administrative tasks, including answering calls, managing files, and welcoming visitors. You'll engage with residents and their families, creating a warm and vibrant environment. The company offers comprehensive training and development opportunities, ensuring you grow in your role. If you have a passion for helping others and possess strong people skills, this is a rewarding opportunity to make a difference in the lives of those you support.

Benefits

Free training and development

Access to wellbeing and support tools

Retail discounts and savings

Refer a Friend bonus scheme

Employee of the Month rewards

Long Service Awards

Qualifications

• Good computer skills and ability to multi-task are essential.
• Strong interpersonal skills to engage with residents and families.

Responsibilities

• Answering the phone and handling files to support managers.
• Greeting visitors and showing prospective clients around.

Skills

Multi-tasking

Computer skills

Confident telephone manner

People skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. You'll be involved in various administrative tasks, including answering the phone, handling files, and supporting the managers. You'll also greet visitors, engage with residents, and show prospective clients and their families around the home to showcase what makes it unique.

Main duties of the job

In this varied role, you'll be responsible for answering the phone, handling files, and supporting the managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around the home. Across everything you do as an Admin Assistant, you'll go out of your way to help create a vibrant, happy environment for the residents.

About us

Barchester Healthcare is a leading provider of high-quality care and support services for older people in the UK. The company operates over 200 care homes and retirement villages, delivering person-centered care and support to residents. Barchester is committed to creating a welcoming and inclusive environment, where residents can feel at home and receive the care and attention they deserve.

Job responsibilities

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files, and support our managers. You'll also meet and greet visitors, engage with residents, and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU If you have the ability to multi-task, good computer skills, and a confident telephone manner, you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person who will take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

Rewards Package

In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles, Access to wellbeing and support tools, A range of retail discounts and savings, Unlimited referrals with our 'Refer a Friend' bonus scheme, 'Employee of the Month' rewards, and Long Service Awards.

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• If you have the ability to multi-task, good computer skills, and a confident telephone manner, you could be well-suited to the Admin Assistant role. It's also important that you're a people person who can take a genuine interest in the residents and their families.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.