Admin Assistant - Care Home

Integrated Care System; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care home provider in Bristol is seeking an Admin Assistant to support the smooth operation of the facility. Responsibilities include answering calls, handling files, engaging with residents and families, and showing prospective clients around. Good computer skills and a confident telephone manner are essential. The role offers a competitive salary and benefits in a supportive environment.

Benefits

Competitive salary

Free training and development

Wellbeing and support tools

Retail discounts

Referral bonuses

Employee of the Month rewards

Long Service Awards

Qualifications

• Good computer skills and a confident telephone manner are essential.
• No specific qualifications required, but a people-oriented approach is important.

Responsibilities

• Answer the phone and handle files effectively.
• Support managers and engage with residents and their families.
• Show prospective clients around the care home.

Skills

Good computer skills

Confident telephone manner

People-oriented approach

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support to residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the facility.

Main duties of the job

The Admin Assistant role at Barchester Healthcare's care home in Bristol involves a wide range of administrative duties to support the smooth running of the facility. You'll be required to have good computer skills, a confident telephone manner, and a genuine interest in engaging with residents and their families. Barchester Healthcare provides a competitive salary, free training and development, and a range of employee benefits and rewards.

About us

Barchester Healthcare is a leading provider of care homes in the UK, dedicated to delivering high-quality care and support to residents. The company operates a network of care homes across the country, each with a focus on creating a vibrant, happy environment for the people they serve.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, you'll answer the phone, handle files, support managers, meet and greet visitors, engage with residents, and show prospective clients and their families around. Your goal is to help create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills, and a confident telephone manner, you could be well-suited to this role. It's also important that you're a people person and take a genuine interest in residents and their families. We offer training to help you develop your skills across all responsibilities.

Potential for weekend and evening work may be available.

REWARDS PACKAGEIncludes a competitive pay rate, sector-leading benefits, free training, wellbeing and support tools, retail discounts, referral bonuses, Employee of the Month rewards, and Long Service Awards.

If you're looking to use your administration and people skills in a caring organization, this role offers a rewarding opportunity.

Person Specification

Qualifications

• No specific qualifications required; however, good computer skills, a confident telephone manner, and a people-oriented approach are essential.

Disclosure and Barring Service Check

This role is subject to a DBS check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.