Admin Assistant - Bank - Care Home

NHS; Ferndown; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Ferndown is looking for a Bank Admin Assistant. The role involves answering phones, managing files, and supporting managers while engaging with residents and visitors. Candidates should have good computer skills and a people-oriented approach. Flexibility in working hours is required, and the company offers development opportunities. This position provides a chance to contribute to quality care in a vibrant environment.

Benefits

Flexible working

Learning and development opportunities

Qualifications

• No specific qualifications required, but administrative and people skills are beneficial.

Responsibilities

• Answer the phone and handle files.
• Support managers and meet/greet visitors.
• Engage with residents and show prospective clients around.

Skills

Multi-tasking

Good computer skills

Confident telephone manner

People skills

Job description

Job summary

As a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

The Admin Assistant role requires the ability to multi-task, good computer skills, and a confident telephone manner. It's also important to be a people person who can take a genuine interest in the residents and their families. Barchester Healthcare will provide opportunities for you to develop your skills through courses designed to build your confidence across all your responsibilities.

About us

Barchester Healthcare is one of the UK's leading healthcare providers, offering a wide range of services including care homes, retirement villages, and specialist care facilities. The company is committed to providing high-quality care and support to its residents, and it takes the growth and development of its employees seriously.

Details Date posted

26 July 2025

Pay scheme

Other

Salary

£15.37 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

1350489185

Job locations

Barchester Healthcare

Ferndown

BH22 9EU

Job description Job responsibilities

ABOUT THE ROLEAs a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Job description Job responsibilities

ABOUT THE ROLEAs a Bank Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Person Specification Qualifications Essential

• No specific qualifications are required, but the role would suit someone with administrative and people skills.

Person Specification Qualifications Essential

• No specific qualifications are required, but the role would suit someone with administrative and people skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Barchester Healthcare

Address

Barchester Healthcare

Ferndown

BH22 9EU

Employer's website

https://www.barchester.com/ (Opens in a new tab)

Employer details Employer name

Barchester Healthcare

Address

Barchester Healthcare

Ferndown

BH22 9EU

Employer's website

https://www.barchester.com/ (Opens in a new tab)