Admin Assistant

Equals One Ltd; Swindon; On-site; GBP 22,000 - 25,000; Full time

Job summary

A local home improvement company in Swindon is seeking an organised Admin Assistant to support day-to-day operations. Key responsibilities include handling customer enquiries, supporting project managers, and maintaining office organization. Ideal candidates will have good computer literacy and strong communication skills. This full-time position offers a competitive salary and opportunities for growth.

Benefits

28 days of holiday

Competitive salary

Full training and support

Opportunity to progress within the company

Qualifications

• Some admin or customer service experience is helpful, but full training will be provided.
• A friendly, helpful manner and a team player attitude.

Responsibilities

• Acting as the first point of contact for customers via phone, email, and in-person.
• Supporting project managers with administrative tasks like scheduling appointments.
• Coordinating diaries and planning site visits and installations.
• Maintaining accurate files and databases.
• Preparing reports, letters, and other correspondence.
• Assisting with general tasks like filing and managing supplies.

Skills

Good computer literacy (e.g., Microsoft Office, CRM systems)

Strong communication skills

Organised

Reliable

Eager to learn

Job description

Admin Assistant

TWC Home Improvements

Location: Swindon Office

Salary: £22,000 to £25,000 per annum (depending on experience)

Hours: Full-Time (Monday to Friday)

Holiday: 28 days per year

Are you an organised, proactive individual looking to develop your career in administration? TWC Home Improvements, a trusted local leader in windows, doors, and living space transformations, is looking for a motivated Admin Assistant to join our busy Swindon office.

About the Role

This is an office-based position where you’ll play an important part in supporting our team and ensuring the smooth running of day-to-day operations.Your key responsibilities will include:

• Acting as the first point of contact for customers, handling enquiries via phone, email, and in-person with professionalism and care.
• Supporting project managers with administrative tasks such as scheduling appointments, preparing documentation, and updating progress trackers.
• Coordinating diaries and assisting with the planning of site visits and installations.
• Maintaining accurate files and databases to keep projects on track.
• Preparing reports, letters, and other correspondence as needed.
• Ensuring the office runs smoothly by assisting with general tasks such as filing, organising paperwork, and managing supplies.
• Liaising with customers, installation teams, and colleagues to make sure communication remains clear and consistent throughout the customer journey.

About You

• Experience: Some admin or customer service experience is helpful, but full training will be provided.
• Skills: Good computer literacy (e.g., Microsoft Office, CRM systems) and strong communication skills.
• Attributes: Organised, reliable, and eager to learn.
• Qualities: A friendly, helpful manner and a team player attitude.

Why Join TWC?

• Be part of a thriving, well-respected company with a reputation for quality and customer care.
• Competitive salary between £22,000 and £25,000, depending on experience.
• 28 days of holiday for a great work-life balance.
• Full training and support to help you succeed.
• Opportunity to progress within the company as your skills develop.

If you’re ready to build your career with TWC, we’d love to hear from you! Please submit your CV and a cover letter explaining why you’re the right fit for this role.

TWC Home Improvements is an equal opportunity employer, and we welcome applications from all suitably qualified candidates.

INDLS