Admin Assistant

www.findapprenticeship.service.gov.uk - Jobboard; East Midlands; On-site; GBP 24,000 - 25,000; Full time

Job summary

A local governmental organization is seeking a flexible and organized administration assistant to provide support in their Hinckley office. The role involves handling general office duties, customer service, and data management. Applicants should demonstrate strong communication skills and the ability to work efficiently in a team. This position offers 25 hours per week with potential flexible working arrangements.

Qualifications

• Ability to undertake general office duties such as filing, photocopying, and research.
• Proficiency in producing typed documents from handwritten or audio information.
• Experience in customer service and responding to enquiries.

Responsibilities

• Provide administrative support to managers and team members.
• Maintain office organization and manage supplies.
• Handle customer interactions via phone and email.

Skills

General office duties

Customer service

Document production

Communication skills

Data management

Job description

Organisation: Leicestershire County Council

Work Location: The Trees, Deveron Way, Hinckley, Leicestershire, LE10 0XD

Worker Category: Fixed location worker

Salary: Grade 5 - £24,408 - £24,795 per annum (pro rata for part-time) Pay Award Pending

Working Hours: 25 hours per week – Mon to Fri – to be arranged

Contract Type: Permanent

Closing Date: 13th August 2025

Interview Date(s): TBA

The Trees Short Breaks is seeking to appoint a flexible and organised administration assistant.

We are looking for an individual who is pro-active and organised, with the ability to prioritise their workload with minimal supervision. With a friendly and compassionate approach, you will be an enthusiastic and compassionate person, who is able to empathise with others whilst acting professionally.

About the Role

The role does not meet the minimum salary requirements for sponsorship therefore you must already have the right to work in the UK in order to apply.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Administration assistant – 25 hours per week – working flexibly to meet the needs of the service – between Monday and Friday over 5 days.

The admin assistant is required to work as part of a team in providing all administrative, technical, and secretarial work within the locality and supporting services on-site.

This post includes general office duties, including customer service, responding to callers and telephone queries, handling emails, filing, and data collection.

A DBS enhanced check for a regulated activity is required for this post.

About You

To apply for this post, you must:

• Have skills to undertake general office duties, e.g. post, fax and file management (paper and electronic), photocopying, maintenance of office equipment, research, collating and disseminating identified materials.
• Be able to produce typed documents, including reports and correspondence (electronic or paper formats) from hand-written/audio information, making layout presentation decisions.
• Receive visitors, respond to and screen telephone calls, emails, and other enquiries in order to provide a high level of customer care
• Support managers in the management of sometimes challenging and potentially confrontational situations with continued professionalism
• Maintain office stationery stock by re-ordering against pre-determined levels and within the prescribed budget for approval by the supervisor. Receive deliveries, check off.
• Assist managers in ensuring that their teams maintain effective information and data management systems, including paper and electronic documents/indexing, etc.
• With the support of the line manager, they manage their own workload against agreed objectives.

We also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Interested in Flexible Working?

We are keen to support employees in balancing their working lives with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances while still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style that determines where it can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories on the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Name: Sharon Duffus

Telephone: [phone]

Email: [e-mail]

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application, which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site.

If you have any technical issues when applying for this post, please contact our Employee Service Centre at https://emss.org.uk/support
.

By applying for this post, you agree to our Terms and Conditions.