Admin Assistant

East Kent Hospitals University NHS Foundation Trust; Ashford; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a leading healthcare organization dedicated to providing exceptional service to patients and their families. This role involves supporting the secretarial team with administrative tasks, ensuring smooth operations in a busy hospital environment. You will play a crucial part in maintaining patient records and assisting healthcare professionals, all while contributing to a culture of care and respect. If you are a compassionate individual with strong organizational skills and a desire to make a difference, this opportunity at a prominent NHS trust could be the perfect fit for you. Embrace the chance to grow in a supportive and dynamic setting that values your contributions.

Qualifications

• Strong administrative skills with experience in NHS settings.
• Excellent communication and interpersonal abilities.

Responsibilities

• Provide comprehensive administrative support to the secretarial team.
• Manage post and maintain patients' electronic files.

Skills

General understanding of office practices and administration

Ability to prioritise own workload and meet deadlines

Ability to communicate with a multidisciplinary team

Ability to work under pressure

Good interpersonal skills

Previous experience in an administrative role

Previous NHS experience

Knowledge of NHS systems

Education

GCSE or equivalent in English and Maths

NVQ2 in Business Administration or similar

Job description

To provide comprehensive administrative, clerical support to the secretarial team, providing support for each other and ensuring continuity of service.

Main duties of the job

1. Opening and distribution of post
2. Scanning documents and maintaining patients' electronic files
3. Providing support for the secretaries, Consultants, and their teams.

Working for our organisation

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.

Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have further queries please don’t hesitate to contact the line manager using the contact details below.

Person specification

Skills

• General understanding of office practices and administration
• Ability to prioritise own workload and meet deadlines.
• Ability to communicate with, coordinate, and liaise with a multidisciplinary team.
• Ability to work under pressure in a busy environment.
• Good interpersonal skills
• Previous experience of working in an administrative role
• Previous NHS experience
• Knowledge of NHS systems

Qualifications

• GCSE or equivalent in English and Maths.
• NVQ2, or working towards NVQ2, in Business Administration or similar administrative field.

The Trust is committed to supporting flexible working to fulfil our pledge as part of The Trust’s People Strategy to help staff achieve a healthy work/life balance. Please speak with your Recruiting Manager for further information on how this can be managed alongside department expectations and requirements.

The ability to converse easily and provide advice in accurate spoken English is essential for all customer-facing roles.

Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.

Applicants for eligible roles requiring Tier 2 sponsorship must meet UK Visas and Immigration eligibility criteria.

We operate a no-smoking policy on all our sites and grounds.

Good luck with your application, we’ll contact you via email so please check your junk/spam folders.