Admin Apprentice

Lewisham Council; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local government organization is looking for an Apprentice to provide support to the Lewisham Works programme. This role is focused on helping local unemployed residents and requires excellent problem-solving and communication skills. You will assist with various administrative tasks and maintain vital data accuracy. The position offers excellent training opportunities and a hybrid working model, predominantly office-based at Catford Town Hall.

Benefits

Excellent training and development opportunities

Local Government Pension scheme

Flexible working and family friendly policies

Season ticket and bicycle loans

Subsidised gym memberships

Supportive staff networks

Qualifications

• Must be able to engage with local community members effectively.
• Experience in customer service is a plus.
• Ability to handle multiple tasks and meet deadlines.

Responsibilities

• Provide essential support to the Lewisham Works programme.
• Capture and maintain vital data accurately.
• Assist in various administrative tasks and project support.

Skills

Analytical thinking

Problem-solving skills

Excellent communication

Ability to work in a high-volume environment

Self-motivation

Education

English Language GCSE grade C or above or equivalent

Job description

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Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Would you like to be part of the team that supports local unemployed residents into work?

The Jobs and Skills team is responsible for supporting local unemployed residents into work, increasing their skills, and working with local employers to secure new job opportunities for Lewisham residents.

What’s the role?

The Apprentice provides essential support to the Lewisham Works programme. The Apprentice works with other team members to achieve project success. This is an interesting and dynamic role, and the exact responsibilities will vary by project, but key components of the Administrator’s role includes administrative, communication and digital skills. The Apprentice will provide front line customer service to potential participants from the officers at Old Town Hall.

You will spend your time supporting the Compliance Quality and Fidelity Officer to make sure vital data is captured properly. You will be trusted with a range of business support activities, giving you broad insights in localgovernment and supporting resident with their employment and skills.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Join an award winning employment support service
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

An outstanding apprentice will be an analytical thinker with excellent problem-solving skills. A successful Administrator is able to work across multiple tasks and projects in a high volume, fast-pace work environment. They are team players with a high level of self-motivation and ability to set and meet goals.

Location

Whilst Lewisham offers a hybrid approach across both office and home locations. This role will be predominantly office based at Catford Town Hall alongside a number of community based locations within the borough.

Special conditions

• English Language GCSE grade an above or equivalent is needed
• Candidates must live in the borough of Lewisham