Admin and Data Lead

HCRG Care Group; Loughborough; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading company in community health services is seeking an Admin and Data Lead for their new Sexual Health Service in Leicestershire and Rutland. This full-time role involves overseeing data management and ensuring effective reporting to improve service outcomes. The ideal candidate will have strong people management skills and be proficient in data analysis, with a commitment to continuous improvement.

Benefits

Free tea and coffee

Access to My Reward Hub for discounts

Access to wages as earned

Online and face-to-face wellbeing support

Opportunities for continuing professional development

Innovation funding for new ideas

Qualifications

• Good understanding of IDOX EPR Software.
• Proven record of planning and organisational skills.
• Willingness to undertake further training.

Responsibilities

• Oversee administration and data aspects of the service.
• Collect and analyse performance data.
• Manage line responsibilities for Deputy and Admin roles.

Skills

Data analysis

People management

Communication

Organisational skills

Education

Experience in administration

Tools

IDOX EPR Software (Lilie)

Tableau

Job description

We are excited to announce the launch of our new Leicestershire and Rutland Sexual Health Service and are looking for a full time (37.5 hours per week) Admin and Data Lead to join our team.

This exciting position will hold overall managerial responsibility for the administration and data aspects of the service including working cohesively with their deputy to develop and ensure that all functions within the single point of access are seamless and robust, ensuring ease of access to the service.

Your responsibilities will also include the oversight and development of a comprehensive framework for managing and facilitating the efficient and accurate collection, analysis, and reporting of performance data. Your role is essential in ensuring Leicestershire and Rutland Sexual Health Hub is operating at the highest level of effectiveness and efficiency. You will be able to analyses the data and align to service Key Performance Indicators and able to provide accurate reports relating to datasets. You will also be working closely with colleagues within the service and the with the wider Business Unit colleagues.

The post holder will hold line management responsibilities for the Deputy and Admin Lead and other administration roles within the service including Medical Secretaries.

Main Responsibility

• Collecting and organising Leicestershire and Rutland data and information related to all aspects of the service with support from the Deputy Data and Admin Lead.
• Analysing and interpreting data to identify trends, patterns, and insights that can inform decision-making and flag concerns to improve outcomes for both colleagues and patients.
• In partnership with the Regional Performance Manager, creating and maintaining key performance indicators, reports, dashboards, and other tools to present data in a clear and meaningful way to Commissioners, Management teams, and other stakeholders.
• Support the submission of contractual reports on a monthly, quarterly, and annual basis.
• Support the other Managers and wider colleagues by ensuring that all key performance indicators are analysed and reported within the agreed timescales.
• Ensuring the accuracy, integrity, and confidentiality of data and information, in compliance with regulatory requirements and best practices with support from the Deputy Data and Admin Lead.
• Ensure that correct reports are set up in IDOX system and verified with analytics team.

Please see job description attached for full list of responsibilities.

The Ideal Candidate

The ideal candidate will have:

• Good understanding of the IDOX EPR Software (Lilie).
• Excellent understanding of general office working procedures.
• Experience of people management
• Proven record of planning, organisational, change management and administration skills.
• Excellent level of verbal and written communication.
• Able to analyse problems and initiate appropriate solutions effectively.
• Excellent understanding and ability to produce contractual reports.
• Willing to undertake further training and development in the understanding and implementation of data for service improvement.

While not essential, having a good understanding of the analytics platform Tableau or other data system (or willingness to learn), and information analysis, business planning in a multi-disciplinary setting, is desirable.

Other requirements:

Post holder must hold a current UK driving license and have access to a car on a daily basis for movement between hubs, meetings, events both locally and nationally.

Package Description

An exciting and rewarding opportunity has arisen for the role of Admin and Data Lead, to join our team, at our new service in Leicestershire and Rutland.

Within this role, you will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Salary of £30,000 to £34,000 per annum (depending on experience), with group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

• Salary £30,000 - £34,000 per annum (depending on experience)
• Frequency Annual
• Job Reference HCRGCG/TP/1580/15524
• Contract Type Permanent - Full Time
• Closing Date 01 June, 2025
• Job Category HCRG - Administrative & Clerical