Admin and Clerical Assistant

NHS; West Midlands Combined Authority; On-site; GBP 25,000; Full time

Job summary

A leading healthcare organization in Stoke-on-Trent is seeking a full-time Band 2 Admin and Clerical Assistant to support a multidisciplinary team. The successful candidate will possess good keyboard and communication skills, and be familiar with Microsoft Office. This permanent position offers a salary of £24,465 per year pro rata, focusing on providing seamless administrative support.

Qualifications

• Good keyboard skills.
• Willingness to learn office processes.
• Good communication skills, both written and verbal.

Responsibilities

• Dealing with correspondence.
• Answering the telephone and responding to queries.
• Filing, photocopying, and typing.
• Data entry.
• Planning and organising own work.
• Communicating with a range of people.
• Managing and maintaining stock levels.

Skills

Keyboard skills

Communication skills

Microsoft Office knowledge

Education

NVQ 2 or equivalent

Job description

NOTE:

The vacancy is open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.
• Staffordshire and Stoke-on-Trent Integrated Care Board

We are unable to offer sponsorship for this role

The City CMHT Team at the Sutherland Centre are looking to recruit a full time Band 2 Admin and Clerical Assistant to support the multi-disciplinary team in ensuring a seamless administrative service.

The successful applicant will have good keyboard skills, be willing to learn office processes and have a good knowledge of Microsoft Office products.

Job details

Job location: The Sutherland Centre, Belgrave Road, Stoke-on-Trent, ST3 4LR

Pay: Band 2 – £24,465 a year Pro rata per annum

Contract: Permanent

Working pattern: Full-time

Date posted: 18 September 2025

Reference number: 232-CMT-7436726

Disclosures: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a submission for Disclosure to the Disclosure and Barring Service will be required.

Responsibilities

• Dealing with correspondence
• Answering the telephone and responding to queries
• Filing, photocopying, typing
• Data entry
• Planning and organising own work
• Communicating with a range of people including colleagues, service users and stakeholders
• Managing and maintaining adequate levels of stock

Qualifications

• Essential: NVQ 2 or equivalent or willingness to work toward
• Essential: Standard keyboard skills
• Essential: Good communication skills, both written and verbal

Equal opportunities

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. Applications from all under-represented groups are welcome, including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.