Ad Revenue Operations Manager (CRM & Quote to Cash) - £55k

ZipRecruiter; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading digital solutions company in Central London is looking for a CRM and Order Management Systems Manager. This high-impact role requires managing Salesforce, overseeing ad server configurations, and leading an offshore team. The ideal candidate has strong commercial tech experience, hands-on Salesforce knowledge, and excellent vendor management skills. Generous benefits include medical insurance, gym discounts, and 30 days annual leave.

Benefits

Private medical insurance

Discounted gym memberships

Cycle-to-work schemes

Employee discounts

Learning and development opportunities

Wellbeing support

Generous pension scheme

30 days annual leave

Qualifications

• Experience in commercial or ad tech systems.
• Technical knowledge in Salesforce configuration.
• Understanding of ad server technologies.

Responsibilities

• Own and manage Salesforce CRM and related integrations.
• Oversee ad server configuration and technology stack.
• Manage delivery from a small team of specialists.

Skills

Experience in commercial or ad tech systems

Hands-on configuration of Salesforce

Understanding of ad server technologies

Vendor management skills

Excellent communication skills

Tools

Salesforce

Order Management Systems (OMS)

Lineup

Job description

Overview

Our client is a major media and entertainment brand, based out of fantastic offices in Central London.

This is a high-visibility and high-impact role where you will shape systems critical to revenue. You’ll be the driving force behind technical delivery and will co-lead a small (offshore remote) team, while working closely with multiple internal stakeholders to optimise CRM and Order Management Systems (OMS) and the overall Quote to Cash process that makes this thriving advertising-led business a success.

Key Responsibilities

• Own and manage Salesforce CRM, Order Management Systems and related integrations.
• Oversee ad server configuration and the broader sales/finance technology stack (pre-sales, activation, reporting, invoicing).
• Prioritise and deliver the product roadmap, balancing day-to-day fixes with system improvements.
• Manage delivery from a small team (solutions architect, project manager, and offshore Salesforce developers).
• Drive effective vendor management, ensuring timely resolution of issues and maximising system value.
• Act as the key point between sales, finance, and operations teams, streamlining requests and reducing disruption.

What We’re Looking For

• Experience in commercial or ad tech systems.
• Hands-on configuration and technical knowledge of Salesforce (essential) and OMS such as Lineup (highly beneficial) or alternatives such as FatTail, Placements IO, or Advendio a plus.
• Understanding of ad server technologies
• Strong vendor management skills with a proactive approach to delivery and problem-solving.
• Excellent communication skills to engage with cross-functional stakeholders.

What’s

• Training & onboarding programme to get you upto speed
• Private medical insurance including pre-existing condition cover
• Health & fitness perks: discounted gym memberships
• Commuting: cycle-to-work and travel schemes
• Employee discounts on a range of consumer goods and events
• L&D: thorough learning and development including external coaches and speakers
• Wellbeing support, including counselling, physio, and massages
• Generous pension scheme with employer contributions up to 5%
• 30 days annual leave, plus bank holidays