Acute Admin coordinator

Integrated Care System; London Borough of Harrow; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in London is seeking a motivated Acute Admin Coordinator for their Acute Floor. This role involves being the first point of contact for patients, managing electronic admission data, and adhering to data protection policies. Ideal candidates will have excellent communication skills, experience in an NHS setting, and proficiency with the Cerner system. The position requires flexibility with a rotational shift pattern that includes weekdays and weekends.

Qualifications

• NHS Experience required.
• Knowledge of Cerner Hospital Patients Administration System is essential.
• IT skills and effective communication are crucial.

Responsibilities

• Serve as the first point of contact for patients and visitors.
• Input electronic admission and discharge information accurately.
• Adhere to Trust policy regarding sensitive information.

Skills

Effective communication both orally and written

Able to work effectively as part of a team

IT literate with good keyboard skills

Education

NVQ Level 3 in Customer Service

Other vocational qualifications

Tools

Cerner Hospital Patients Administration System

Job description

Go back London North West University Healthcare NHS Trust

Acute Admin coordinator

The closing date is 19 August 2025

Band 3 Acute Floor Administration Coordinator

Acute Medicine / Emergency Services

We are looking for a highly motivated person to join our Team here at Northwick Park Hospital. The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.

A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.

The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays.

The post holder may work in the following areas on a rotational basis -Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit, Darwin Unit and AMUL5

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder may be required to work at any of the Trust's sites however this position will be based at Northwick Park Hospital within the Acute Floor area.

The admin coordinator is required to work flexibly within the post to achieve the role outcome.

Main duties of the job

The admin coordinator is the first point of contact for patients and visitors who are attending, referred or admitted to the Acute Floor.

A key aspect of the role is the accurate and timely input of electronic admission, discharge and referral information as well as entering clinical data into the coding module of ICS, ensuring that Trust targets are achieved.

This role provides the administration/clerical function for the department.

The post holder will be available to work 12.5 hourly shifts on a rotational shift pattern, with the appropriate breaks. This consists of weekdays, weekends and Public holidays. The post holder may work in the following areas on a rotational basis -Dryden / HDU ward, Dickens Ward, Ambulatory Care Unit, Crick Unit, Darwin Unit and AMUL5..

The post holder will adhere to Trust policy with regards to the sensitive information that patients are providing and all aspects of the Data Protection Act 1998.

The post holder may be required to work at any of the Trust's sites however this position will be based at Northwick Park Hospital within the Acute Floor area.

The admin coordinator is required to work flexibly within the post to achieve the role outcome.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education / Qualification

• 2.Other vocational qualifications
• 3.NVQ Level 3 in Customer Service
• 1.NHS Experience
• 2.Knowledge of the Cerner Hospital Patients Administration System

Knowledge

• 2.IT literate with good keyboard skills
• 3.Effective communication both orally and written
• 1.Knowledge of the Cerner Hospital Patients Administration System
• 2.NVQ Level 3 in Customer Service
• 3.NHS Experience

Experience

• NHS Experience
• 3.Knowledge of the Cerner Hospital Patients Administration System

Skills, Abilities and Attributes

• 1.Effective communication both orally and written
• 3.Able to work effectively as part of a team and byyourself
• 3.Able to work effectively as part of a team and communicate effectively

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust