Actuarial Operations Lead

TN United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking an Actuarial Operations Lead to drive the operations of the Reserving function. This hybrid role offers the chance to work closely with various teams, ensuring efficient delivery and fostering a collaborative culture. The ideal candidate will have a solid understanding of the actuarial process, experience in the non-life insurance industry, and strong project management skills. With a focus on continuous improvement and a supportive work environment, this position promises not only professional growth but also the opportunity to make a significant impact in a dynamic team.

Qualifications

• Experience with Actuarial teams is preferable.
• Project management experience with extensive planning.

Responsibilities

• Maintain a schedule of delivery reviewed by management.
• Manage process flows and procedure documents.

Skills

Actuarial process understanding

Project management

Process improvement

Communication skills

Attention to detail

MS Office 365

Education

2.1 graduate in accounting or business

Tools

SharePoint

MS Teams

Excel

Word

Job description

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Actuarial Operations Lead (Job share - 3 days per week)

Reporting to the Operations Manager

London based with Hybrid working

The role

This exciting role will place you at the center of the business with the mission of leading the operations of the entire Reserving function. As part of a job share with the current Operations lead, you will ensure that the team deliver on all requirements, with ever increasing efficiency. You will also help to shape the culture of the team, encouraging a process driven and outcome orientated mindset.

We are looking for someone who has experience with Actuarial teams or, a high-level understanding of the actuarial process and their deliverables.

About you

• Inquisitive and detail-oriented. Methodical, disciplined and pragmatic approach
• Able to communicate and coordinate effectively across a diverse range of individuals and teams.
• The ability to manage several disparate tasks and understand how they integrate
• Ability to manage non direct reports to deliver to an agreed schedule
• Strong attention to detail and able to work with the different specialisms and disciplines within Hiscox that contribute to the team deliverables, namely; Risk, Finance, Compliance, Capital, Reserving, FP&A
• Problem solver, able to think of solutions to get the job done
• Pride in delivery and fully accountable for own areas of responsibility

Responsibilities

• Maintain a schedule of delivery which is reviewed at appropriate intervals by team management.
• Ensure the schedule is well embedded in the team and use it for resource management, calling out any shortfalls or issues ahead of time
• Run the gathering of timesheet information and compare timesheet data against the schedule to inform planning improvements
• Manage the creation, maintenance and logging of process flows, procedure documents and controls
• Collate and communicate team data requirements through ‘Data contracts’
• Review regulatory requirements at regular intervals and highlight any gaps
• Assist with projects run by the team to ensure all have a plan, clear outcomes and structured communication channels throughout
• Maintain the team’s documentation library ensuring all documents are reviewed within agreed timelines
• Maintain the team’s Sharepoint and MS Teams sites, confirming they are being used for our desired purposes and continually looking for ways to automate
• Deliver reporting on all the above – present to the management team at agreed intervals
• Be the team’s point of contact for all external operational queries/requests

Required qualifications & skills

• Experience with Actuarial teams is preferable, or a high-level understanding of the actuarial process and deliverables
• Experience within the non-life insurance industry and Lloyd’s, with a broad understanding of the Insurance industry and financial regulatory requirements
• 2.1 graduate preferably in accounting, business or equivalent business experience
• Project management experience with extensive planning, scheduling and prioritisation management.
• Process improvement knowledge and experience
• Good working knowledge of MS Office 365 applications including Sharepoint/Teams/Excel/Word
• Excellent written and verbal communication skills

Hiscox is on a journey to deliver best in class Reserving and Capital functions amidst a period of significant growth and change. This team offers evolving career opportunities as we continue to expand and grow the influence of actuaries around the business.

The Actuarial team covers both Reserving and Capital across all of Hiscox’s extensive and varied portfolios. Hiscox writes business globally, operating three Syndicates at Lloyd’s, a Bermudian reinsurance & ILS carrier and has rapidly expanding commercial and retail carriers in the UK, US and Europe.

Why work for us?

What makes Hiscox unique is that we are a large company with a small company feel. This means your role will involve regular interaction with the wider Actuarial team, and people from around the business, as we work side by side to deliver improvements. Hiscox has been through many years of systems and operational improvements and hence has mature operations and change functions. This offers opportunities for networking with like minded people and career progression.

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.

Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

Apply now for further information
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