Activities Manager

David Lloyd Clubs; Middlesbrough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading health and wellness group is seeking an Activities Manager to oversee operations across multiple departments in their club. The role emphasizes exceptional customer service and effective team management, fostering a thriving culture for both staff and members.

Benefits

Free Club Membership for you and your family!

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement through internal training and development

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading across various departments.
• Financial planning and management experience.

Responsibilities

• Lead all activities within Fitness, Group Exercise, Racquets, Swim, and Families Departments.
• Act as Duty Manager for overall club operations.
• Recruit, train, and empower team members.

Skills

Communication

Collaboration

Customer Service

Operational Management

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are looking for a passionate Activities Manager to join our team!

As an Activities Manager, you will lead and manage the efficient operation of all activities within the Fitness, Group Exercise, Racquets, Swim, and Families Departments at your DL Club. You will regularly act as Duty Manager, taking responsibility for the overall operation of the entire club.

We take pride in the service we offer our members, so selecting the right team is key. You will lead the recruitment, training, and empowerment of your team to ensure they deliver an exceptional experience to our members.

We create an environment where our teams feel a sense of belonging and can thrive both physically and mentally, fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

As Activities Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across multiple departments.
• Possesses excellent communication and collaboration skills.
• Has experience in financial planning and management.
• Is passionate about customer service.

Join us and help create a thriving and inclusive culture. Together, we're more than a club!