Activities and Engagement Development Officer

Think Ahead; Hindley; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community support charity is looking for a dedicated individual to engage with stroke survivors and their carers in Hindley. The role involves facilitating activities, collaborating with partner organizations to improve service provision, and supporting effective operation through training volunteers. Candidates should ideally possess NVQ level 3 or equivalent and have strong communication, IT, and project facilitation skills. A positive attitude and a commitment to social inclusion are also essential.

Qualifications

• Experience of developing a project or projects.
• Proven track record of engaging with target audiences.
• Understanding of disability issues related to stroke survivors.

Responsibilities

• Facilitate weekly activities for stroke survivors and their carers.
• Support with referrals into Think Ahead.
• Design and produce a monthly newsletter.

Skills

Good written English skills

IT skills

Experience of facilitating groups

Excellent communication skills

Team working

Promotional/marketing skills

Education

NVQ level 3 or equivalent

Job description

The aim of this role is to engage with stroke survivors and their carers to provide a robust programme of activities and events supporting the recovery and wellbeing of all service users.

Responsibilities

• Facilitate weekly activities for stroke survivors and their carers.
• Work in collaboration with service users and other partner organisations to identify gaps in activity / event provision.
• Provide support to our Working Groups to develop, arrange and deliver a robust and varied programme of activities.
• Ensure sufficient volunteers / tutors are recruited and trained to develop our day-to-day activities.
• Design and produce a monthly newsletter for all our service users.
• Produce monthly written report of activity and events and other significant information for submission to line manager and project lead.
• Evaluate, record and collate information for monitoring purposes to meet demanding engagement targets.
• Organise and attend social / promotional / fundraising events working in partnership with any other relevant agencies.
• Support with referrals into Think Ahead and assist stroke survivors, their carers and families to access appropriate services.
• Provide up-to-date social media content.
• Develop an excellent understanding of Think Ahead and its core values and be able to represent the organisation in various settings.
• Attend all necessary training offered by Think Ahead or other partner agencies.

Must be educated to NVQ level 3 or equivalent or demonstrate previous experience working at this level.

Qualifications and Skills

• Good written English skills
• IT skills
• Previous experience of developing a project / projects
• Experience of facilitating groups
• Experience of presenting to groups of people
• Proven track record of engaging with target audiences and supporting people into accessing the services being promoted
• Experience of partnership working
• Understanding of disability issues particularly those relating to stroke survivors
• Health and Social Care systems
• Excellent communication skills
• Excellent time management skills
• Hands on problem solving.
• Team working
• Promotional/marketing skills
• Enthusiastic, results-driven
• Positive attitude
• A willingness to be flexible
• Ability to work irregular hours when work requires it
• Sensitivity to the needs of people with a disability
• Ability to cope with competing demands
• Strong commitment to the involvement of people who use services and social inclusion
• Ability to show initiative, personal responsibility and commitment to high quality service and professionalism
• The ability to work effectively with others
• Ability to produce and adhere to risk assessment
• Knowledge of current relevant legislation policy, practice, guidance and good safeguarding practice
• Practical knowledge to implement equal opportunities and diversity practice

Founded in 2000, Think Ahead Stroke is a support, advice and information charity. First and foremost Think Ahead Stroke is dedicated to improving the lives of stroke survivors, their carers and families by rebuilding health, hope and confidence through support, advice and friendship.