Activities - Activity and Leisure Assistant - AT3

Parkdean Resorts UK Limited; United Kingdom; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Programme

Staff discounts

Career development support

Job summary

Parkdean Resorts UK Limited in Wareham, Dorset, is seeking an enthusiastic Activities - Activity and Leisure Assistant to join our on-site team. You will help deliver a busy programme of activities and leisure sessions, supporting a welcoming environment for guests of all ages and helping families create memorable holiday moments.

You will deliver sessions, ensure safety, and assist in maintaining leisure areas while upholding company policies and standards across the park.

Qualifications

• Relevant NGB qualification or willingness to work towards one.
• Experience in leisure, activities, or a customer-facing role.
• First Aid at Work qualification (desirable).

Responsibilities

• Taking part in and delivering activity, sports, and leisure sessions that are fun, inclusive, and safe.
• Supporting the smooth delivery of the leisure and activity programme, following all company policies and operating guidelines.
• Ensuring the safety of guests and team members through correct equipment use, storage, and security.
• Maximising retail and ancillary income through great product knowledge, attractive displays, and confident upselling.
• Keeping activity and leisure areas clean, well-presented, and safe at all times.
• Providing friendly, professional customer service and representing the park as a positive ambassador.

Skills

Customer-facing experience

Strong communication skills

Flexible availability

Education

NGB qualification

First Aid at Work certificate

Job description

Activities - Activity and Leisure Assistant - AT3

Sandford, Wareham, Dorset, United Kingdom

At Parkdean Resorts, we’re looking for an enthusiastic and energetic Activity & Leisure Assistant to help deliver our exciting programme of activities and leisure sessions. If you love working with people, enjoy being active, and are passionate about creating unforgettable guest experiences, this is the perfect role for you.

As an Activity & Leisure Assistant, you’ll support the Activity & Leisure Manager and wider team in delivering a safe, fun, and high‑quality activity programme for guests of all ages. From leading activity sessions to helping maintain our leisure areas, you’ll play an important part in creating a welcoming environment and helping families make amazing holiday memories.

What you will be doing...

• Taking part in and delivering activity, sports, and leisure sessions that are fun, inclusive, and safe.
• Supporting the smooth delivery of the leisure and activity programme, following all company policies and operating guidelines.
• Ensuring the safety of guests and team members through correct equipment use, storage, and security.
• Maximising retail and ancillary income through great product knowledge, attractive displays, and confident upselling.
• Keeping activity and leisure areas clean, well‑presented, and safe at all times.
• Providing friendly, professional customer service and representing the park as a positive ambassador.

About you...

• A relevant NGB qualification or willingness to work towards one.
• Experience in leisure, activities, or a customer‑facing role (desirable but not essential).
• A positive, energetic approach and passion for delivering brilliant guest experiences.
• A First Aid at Work qualification (desirable).
• Strong communication and teamwork skills.
• Flexibility to work varied days, including weekends, evenings, and bank holidays.

So, why Parkdean Resorts?

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.