Acquisition & Lifecycle Manager

3Search; London; On-site; GBP 100,000 - 125,000; Full time

Job description

Acquisition & Lifecycle Marketing Manager

Location: London (Hybrid - 3 days a week in London Bridge)

About Our Client

Our client is a rapidly growing HealthTech business revolutionising proactive and preventative healthcare. With a mission to enhance the healthy years of lives across the UK and beyond, they leverage personalised treatments, diagnostics, and medical care to put people in control of their health. Backed by significant Series A funding, they are building a world-class team to shape the future of healthcare.

About the Role

The Acquisition & Lifecycle Marketing Manager will drive customer acquisition, engagement, retention, and reactivation across a suite of healthcare products. Collaborating with performance marketers, product managers, and CRM specialists, this role ensures a seamless and engaging customer journey. The Lifecycle Marketing Manager will implement data-led strategies to optimise conversion rates and maximise customer lifetime value.

1. 4+ years of experience in lifecycle marketing, CRM, or retention marketing in a fast-growing consumer business.
2. Proficiency in lifecycle marketing platforms such as Braze, Iterable, Klaviyo, or Salesforce Marketing Cloud.
3. Strong experience in segmentation, automation, and personalisation within customer journeys.
4. Data-driven mindset with experience in SQL, Looker, Amplitude, or Google Analytics.
5. Expertise in A/B testing and optimising lifecycle strategies through experimentation.
6. Generous stock option plan
7. Private medical insurance
8. £400 annual learning & development budget with Learnerbly
9. Gym & wellness benefit with Wellhub
10. Hybrid role based near London Bridge 3 days a week with breakfast and lunch once a week
11. Cycle to work scheme
12. Electric car scheme
13. 25 days holidays and generous parental leave & flexible working policies
14. Annual company retreat
15. A fun and friendly working environment with sharp and motivated co-workers
16. Join in the early stages of one of the most promising scale-ups in the health & wellness space