ACFS PROFESSIONAL PRACTICE ASSISTANT

TN United Kingdom; Kingston upon Hull; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking council dedicated to supporting children and young people. As a Professional Practice Support Assistant, you will provide essential administrative support to a dynamic team, ensuring efficient service delivery. This role offers a chance to contribute to meaningful change while enjoying generous benefits like up to 30 days of annual leave and a strong pension scheme. Be part of a culture that values collaboration, respect, and continuous learning, and help shape the future of Hull's services. Your skills in customer service and administration will make a significant impact in this rewarding position.

Benefits

Local Government Pension Scheme

Up to 30 days annual leave

Career development opportunities

Supportive culture

Qualifications

• Experience in customer service and administrative support.
• Ability to handle financial transactions and maintain records.

Responsibilities

• Provide business support to Children, Young People, and Family Services.
• Answer calls, process transactions, and manage bookings.

Skills

Customer Service

Financial Transactions Processing

Communication Skills

Organizational Skills

Education

High School Diploma

Relevant Certifications

Job description

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ACFS PROFESSIONAL PRACTICE ASSISTANT, Kingston upon Hull

Client: Hull City Council

Location: Kingston upon Hull, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: df19b20d762c

Job Views: 13

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Appointment is at Grade 3 level.

Professional Practice Support Assistant provides business support to Children, Young People, and Family Services Central Administration Team based at 79 Lowgate, Hull.

The role includes answering telephone calls, redirecting them to relevant staff, meeting and greeting contractors and suppliers visiting 79 Lowgate, processing financial transactions, retrieving archived childcare records, arranging bookings for pool cars and liaising with Fleet Management regarding servicing and fault logging, assisting with children's management panels, and processing Free Travel Passes for scholars.

The post holder will provide flexible, effective, efficient, and customer-focused support services, ensuring compliance with procedures and practices to support the delivery of frontline services. They will also support the Service Support Manager as needed and be willing to work at other Children’s citywide locations.

Hull City Council is committed to children and young people and aims to deliver services with a culture that prioritizes their needs—empowering staff to work collaboratively, be open, honest, respectful, responsible, and receptive to learning.

If you share these values, we encourage you to apply. Hull is undergoing change, and this is a great opportunity to be part of our journey.

Why it's great to work for Hull City Council:

• An excellent pension through the Local Government Pension Scheme (LGPS)
• Up to 30 days annual leave, plus eight public holidays and three additional days off (one in May/August and one during Christmas/New Year)
• Career development and training opportunities
• Supportive and forward-thinking culture

Benefits of working for Hull City Council – More info