Accuracy Checking Dispenser (ACD)

Montu UK; Winnersh; On-site; GBP 35,000 - 36,000; Full time

Benefits offered by this job

40-hour week

25 days holiday

Pension matching 5%

Private healthcare

WFH options

Cycle-to-work

Growth opportunities

Enhanced maternity & paternity leave

Job summary

Montu UK is expanding its Winnersh site and seeks an Accuracy Checking Dispenser (ACD) to join our modern, technology-driven online pharmacy. You will perform final accuracy checks on dispensed prescriptions, ensuring patient safety and adherence to SOPs and regulations.

You will work with a supportive pharmacy team, maintain auditable records, and escalate discrepancies as needed. The role offers a full-time, 40-hour week with generous leave and benefits.

Qualifications

• Significant experience in a pharmacy with final accuracy checks.
• Strong knowledge of the dispensing process and critical control points.
• Knowledge of pharmacy legislation, SOPs and patient safety.
• Ability to work independently and escalate concerns appropriately.

Responsibilities

• Carry out the final accuracy check on dispensed medicines and verify product against prescription and documentation.
• Ensure right patient, medicine, strength, formulation, quantity and directions and accurate labelling.
• Check compliance with legal requirements, SOPs and internal processes.
• Identify and escalate discrepancies, near misses and potential errors promptly.
• Maintain auditable records of all checks and outcomes.
• Refer issues outside scope to the Responsible Pharmacist when needed.
• Support safe handling of controlled/unlicensed/high-risk medications.
• Collaborate with dispensers, pharmacists and the team to resolve queries.
• Contribute to QA initiatives to reduce errors and improve safety.
• Mentor colleagues and foster accountability and attention to detail.

Skills

ACD qualification

Pharmacy dispensing experience

Attention to detail

Independent decision making

Communication skills

Education

Accredited ACD qualification

Job description

Tired of retail pharmacy? Imagine working in a modern, technology-enabled online pharmacy where you can focus on accuracy, quality and patient safety—without standing behind a retail counter, selling OTC products or being interrupted every few minutes.

Tired of retail pharmacy? Imagine working in a modern, technology-enabled online pharmacy where you can focus on accuracy, quality and patient safety—without standing behind a retail counter, selling OTC products or being interrupted every few minutes.

No retail counter. No walk-in patients. No OTC. Focus entirely on delivering safe, high-quality pharmacy care.

Modern pharmacy. State of the art renovated premises with onsite Free parking.

That's what we're building at Montu.

You will be a central, trusted part of our pharmacy operation at our Winnersh site — the person the team relies on to make sure every medicine that leaves our pharmacy is right.

As an Accuracy Checking Dispenser (ACD), you will be responsible for carrying out the final accuracy check on dispensed prescriptions before they are supplied to patients. You will act as an independent safeguard within the dispensing process, ensuring that medicines are assembled exactly as prescribed and in line with legal, operational and patient safety standards.

Getting it right the first time is non-negotiable. You will be trusted to exercise professional judgement, identify risks before they become incidents, and have the confidence to stop the process whenever something does not look right.

What will you be doing?

• Carrying out the final accuracy check on dispensed medicines, confirming that the product supplied matches the prescription and accompanying documentation.
• Verifying the right patient, right medicine, right strength, right formulation, right quantity and right directions, ensuring all labelling is accurate and appropriate.
• Checking that medicines have been assembled in accordance with legal requirements, SOPs and company processes.
• Identifying and escalating discrepancies, near misses and potential dispensing errors immediately, supporting a culture of openness and continuous improvement.
• Maintaining clear, accurate and auditable records of all checks completed.
• Exercising professional judgement and recognising when concerns fall outside your scope of practice, referring to the Responsible Pharmacist where appropriate.
• Supporting the safe handling and checking of controlled drugs, unlicensed medicines and high‑risk medications, in accordance with relevant legislation and internal procedures.
• Ensuring appropriate expiry date checks, batch number verification (where applicable), and packaging integrity checks are completed before supply.
• Working closely with dispensers, pharmacists and the wider pharmacy team to resolve queries efficiently while maintaining independence during the final checking process.
• Contributing to quality assurance initiatives, investigations and process improvements aimed at reducing dispensing errors and improving patient safety.
• Supporting and mentoring colleagues, helping to embed a culture of accountability, quality and attention to detail.
• Remaining up to date with SOPs, regulatory requirements and best practice guidance to maintain competence and ensure the highest standards of checking.

What do you need?

• An accredited Accuracy Checking Dispenser (ACD) qualification recognised for pharmacy dispensing practice.
• Significant experience working within a pharmacy environment with a proven track record of conducting final accuracy checks.
• A detailed understanding of the dispensing process and the critical control points that prevent medication errors.
• Strong knowledge of pharmacy legislation, SOPs, governance requirements and patient safety principles.
• The ability to work independently and make sound decisions while recognising the limits of your competence and escalating concerns appropriately.
• Exceptional attention to detail and the ability to maintain concentration and accuracy, even when working at pace.
• Confidence to challenge discrepancies and halt the supply process when patient safety could be compromised.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams.
• A proactive mindset, taking ownership of issues and following them through to resolution.
• A genuine commitment to patient outcomes — understanding that every prescription represents a person relying on you to get it right.

What we offer:

• Full-time contract: 40 hours per week, Monday to Friday, & Saturdays as either overtime or on a shift basis.
• Generous Leave: 25 days holiday (rising to 27 after year one and 30 after year three + 8 bank holidays
• Pension Matching: Up to 5% employer matching contributions
• Private Healthcare Scheme
• Flexibility and Wellness: Work-from-home options, cycle-to-work scheme, and more
• Growth Opportunities: Collaborate across teams and represent Montu at events, with support to grow your skills and impact
• Enhanced Maternity & Paternity Leave

About Us

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM), dedicated to improving patient access to safe and effective treatments. Our mission is to transform lives by combining innovative technology with high‑quality clinical care, ensuring patients receive the support they need at every step of their journey.

As a fast-growing organisation, we offer a collaborative and supportive environment where talented people can develop their careers while contributing to meaningful change in healthcare. At Montu UK, your work has a direct impact on improving patients’ lives and expanding access to modern medical treatments.

Compensation Range: £35K - £36K