Accreditation Operations Manager

UK & Ireland 2028 Limited; Wembley; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days holiday

Pension

Private medical insurance

Job summary

UK & Ireland 2028 Limited at Wembley Stadium is seeking an Accreditation Operations Manager to lead planning, coordination and delivery of accreditation services across venues, ensuring timing and quality.

You will hire and develop the Accreditation Operations team, oversee background screening with local authorities, and foster strong relationships with internal teams, venues, security partners and suppliers.

Qualifications

• Exposure to Accreditation or similar operational functions in large-scale events or public sector contexts.
• Experience leading operational teams to deliver high-quality outcomes.
• Knowledge of accreditation, credentialing or related processes.
• Experience building relationships with internal and external stakeholders.
• Understanding of data protection, confidentiality, compliance and information security.
• Experience delivering operational services.

Responsibilities

• Lead planning, coordination, and delivery of accreditation operations across venues.
• Lead implementation and management of background screening with local authorities.
• Build and support the Accreditation Operations team, including hiring direct reports.
• Manage and support the team with clear objectives and problem solving.
• Build relationships with internal teams, venue stakeholders, security partners, and suppliers.
• Track performance, identify process improvements, and enhance efficiency and compliance.
• Adapt to changing needs and take on additional responsibilities as required.
• Prioritise day-to-day activities to meet high professional standards.

Skills

Operational leadership

Team management

Stakeholder management

Data analysis

Project management

Communication

Problem solving

Compliance knowledge

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Operational database systems

Job description

Accreditation Operations Manager

Location: Wembley Stadium, London (with travel across the UK & Ireland)

Contract: Fixed-term | February 2027 – Summer 2028

About UK & Ireland 2028 Limited

UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf of the five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world‑class standards.

About UEFA EURO 2028

UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across multiple cities in the UK & Ireland, requiring large‑scale coordination across transport, infrastructure, stadiums and public services. UEFA owns the tournament and sets requirements; UK & Ireland 2028 Limited is responsible for delivering it locally.

The Role

This role supports the successful delivery of the UK&I 2028 Tournament by ensuring the effective planning, coordination, and execution of accreditation operations. The role contributes through a collaborative, service‑oriented, and detail‑focused approach, while consistently demonstrating our organisational values: Embrace the Opportunity, Achieve Excellence, and Thrive Together.

What you’ll be doing

• Lead the planning, coordination, and delivery of accreditation operations across all venues, ensuring services are delivered consistently, meet operational requirements and in line with agreed timelines.
• Lead the implementation and management of background screening according to the agreed parameters and service levels with the local authorities.
• Build, engage and support the Accreditation Operations team, starting with the hiring of the two direct reports in 2027 and then the venue‑based team in 2028. Ensuring they perform at their best in a high‑pressure delivery environment.
• Manage and support the Accreditation Operations team, setting clear objectives, providing guidance, resolving operational challenges and fostering a high‑performing and inclusive team culture.
• Build and maintain strong relationships with internal teams, venue stakeholders, security partners, and external suppliers to support effective programme delivery.
• Track operational performance, identify opportunities for process improvement, and implement solutions to enhance efficiency, compliance, and stakeholder experience.
• Adapt to changing organisational and event needs, taking on additional responsibilities as required to support the successful delivery of the accreditation programme.
• Prioritise and coordinate day‑to‑day activities across accreditation and background screening operations to ensure all deliverables are completed to a high professional standard.

What we’re looking for

• Exposure to working in Accreditation; experience leading operational functions, programmes, or workstreams within large-scale events, security, public sector, or similarly complex environments.
• Experience managing and developing teams to deliver high‑quality operational outcomes.
• Knowledge of accreditation, credentialing or related operational processes.
• Experience building and maintaining effective relationships with a broad range of internal and external stakeholders.
• Understanding of data protection, confidentiality, compliance, and information security requirements.
• Experience delivering operational services.

Technical Skills

• Strong operational planning, coordination, and project management skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Ability to analyse data, produce reports, and use insights to support decision‑making.
• Experience using operational database systems.
• Strong problem‑solving, risk management, and decision‑making capabilities.
• Excellent organisational, communication, and stakeholder management skills, with the ability to manage multiple priorities and deadlines.

How you’ll succeed

• Adaptable – leads in complex environments.
• Catalyst – enables and motivates others.
• Critical Thinker – makes sound decisions.
• Inclusion – creates inclusive team environments.
• Performance Focus – drives results and standards.
• Positive Impact – shows resilience and solutions focus.
• Pride – sets and upholds standards.
• Relationship Manager – builds trusted partnerships.

Why apply?

We offer a competitive salary and benefits (including 25 days holiday, pension and private medical insurance), alongside the opportunity to be part of a landmark international sporting event.

Location & Working Pattern

Based at Wembley Stadium, with travel across the UK & Ireland as required.

2027: 3–4 days/week onsite

2028: Full‑time onsite during tournament delivery

Application Process

Our process is designed to be clear and fair:

1. Application & Online Assessment.
2. Interview(s) – typically first stage via MS Teams and final stage in Wembley Stadium.
3. Offer.

We aim to keep candidates informed throughout.

Everyone is welcome

We’re hiring for excellence through inclusion.

We’re building a skilled, values‑led workforce that reflects the diversity of the UK and Ireland. We encourage applications from all backgrounds and don’t expect a traditional career path.

We’re happy to make reasonable adjustments—please contact [e-mail].

All roles are subject to appropriate DBS checks.