Accreditation Operations Manager

UK & Ireland 2028 Limited; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday

Pension

Private medical insurance

Job summary

UK & Ireland 2028 Limited is seeking an Accreditation Operations Lead to plan, coordinate and deliver accreditation services across venues, ensuring services meet requirements and timelines. The role emphasizes collaboration, service mindset and high performance in a fast‑paced, high‑pressure environment.

Based at Wembley with travel across the UK & Ireland, you will oversee background screening, hire and develop two direct reports in 2027 and the venue team in 2028, and foster an inclusive,

Qualifications

• Experience in Accreditation or leading operational functions in large events or complex environments.
• Experience managing and developing teams to deliver high-quality operational outcomes.
• Knowledge of accreditation, credentialing or related processes.
• Experience building relationships with internal and external stakeholders.
• Understanding of data protection, confidentiality, compliance and information security.
• Proficient in MS Office (Excel, Word, PowerPoint, Outlook).
• Ability to analyse data, produce reports, and use insights for decisions.
• Experience using operational database systems.

Responsibilities

• Lead the planning, coordination and delivery of accreditation operations across venues.
• Lead the implementation and management of background screening with authorities.
• Build and support the Accreditation Operations team, hiring reports in 2027 and 2028.
• Manage and support the team, setting objectives and resolving challenges.
• Build and maintain relationships with internal teams, venues, security partners and suppliers.
• Track performance, identify process improvements and enhance compliance.
• Adapt to changing needs and take on additional responsibilities as required.
• Prioritise day-to-day activities to ensure high professional standards.

Skills

Accreditation operations

Team leadership

Stakeholder management

Data protection & compliance

MS Office suite

Data analysis & reporting

Operational databases

Job description

Location: Wembley Stadium, London (with travel across the UK & Ireland)

Contract: Fixed-term | February 2027 – Summer 2028

About UK & Ireland 2028 Limited

UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf of the five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world-class standards.

About UEFA EURO 2028

UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across multiple cities in the UK & Ireland, requiring large-scale coordination across transport, infrastructure, stadiums and public services. UEFA owns the tournament and sets requirements; UK & Ireland 2028 Limited is responsible for delivering it locally.

The Role

This role supports the successful delivery of the UK&I 2028 Tournament by ensuring the effective planning, coordination, and execution of accreditation operations. The role contributes through a collaborative, service-oriented, and detail-focused approach, while consistently demonstrating our organisational values: Embrace the Opportunity, Achieve Excellence, and Thrive Together.

What you’ll be doing

• Lead the planning, coordination, and delivery of accreditation operations across all venues, ensuring services are delivered consistently, meet operational requirements and in line with agreed timelines.
• Lead the implementation and management of background screening according to the agreed parameters and service levels with the local authorities.
• Build, engage and support the Accreditation Operations team, starting with the hiring of the two direct reports in 2027 and then the venue-based team in 2028. Ensuring they perform at their best in a high‑pressure delivery environment.
• Manage and support the Accreditation Operations team, setting clear objectives, providing guidance, resolving operational challenges and fostering a high‑performing and inclusive team culture.
• Build and maintain strong relationships with internal teams, venue stakeholders, security partners, and external suppliers to support effective programme delivery.
• Track operational performance, identify opportunities for process improvement, and implement solutions to enhance efficiency, compliance, and stakeholder experience.
• Adapt to changing organisational and event needs, taking on additional responsibilities as required to support the successful delivery of the accreditation programme.
• Prioritise and coordinate day‑to‑day activities across accreditation and background screening operations to ensure all deliverables are completed to a high professional standard.

What we’re looking for

Essential experience and skills:

• Exposure to working in Accreditation; experience leading operational functions, programmes, or workstreams within large‑scale events, security, public sector, or similarly complex environments.
• Experience managing and developing teams to deliver high‑quality operational outcomes.
• Knowledge of accreditation, credentialing or related operational processes.
• Experience building and maintaining effective relationships with a broad range of internal and external stakeholders.
• Understanding of data protection, confidentiality, compliance, and information security requirements.
• Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Ability to analyse data, produce reports, and use insights to support decision‑making.
• Experience using operational database systems.

Please see the attached role profile on our careers site for full details.

How you’ll succeed

• Adaptable – leads in complex environments.
• Catalyst – enables and motivates others.
• Critical Thinker – makes sound decisions.
• Inclusion – creates inclusive team environments.
• Performance Focus – drives results and standards.
• Positive Impact – shows resilience and solutions focus.
• Pride – sets and upholds standards.
• Relationship Manager – builds trusted partnerships.

These strengths may be assessed during application, assessment and interview.

Why apply?

We offer a competitive salary and benefits (including 25 days holiday, pension and private medical insurance), alongside the opportunity to be part of a landmark international sporting event.

Location & Working Pattern

Based at Wembley Stadium, with travel across the UK & Ireland as required.

• 2027: 3–4 days/week onsite

Application Process

Our process is designed to be clear and fair:

• Application & Online Assessment.
• Interview(s) – typically first stage via MS Teams and final stage in Wembley Stadium.
• Offer.

We aim to keep candidates informed throughout.

Everyone is welcome

We’re hiring for excellence through inclusion

We’re building a skilled, values‑led workforce that reflects the diversity of the UK and Ireland. We encourage applications from all backgrounds and don’t expect a traditional career path.

We’re happy to make reasonable adjustments—please contact [e-mail].

All roles are subject to appropriate DBS checks.