Accounts Receivable Team Leader – Insurance & Services

Job title: Accounts Receivable Team Leader – Insurance & Services

Department: Finance

Location: Halifax, hybrid working available

Hours: 37.5 hours per week

Salary: £28,000 - £35,000

We’re looking for an Accounts Receivable Team Leader – Insurance & Services to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us.

About the role

Overall responsibility for the day-to-day management, activities, and guidance of the Insurer and Other Sales Ledger Team. Management of the end-to-end process for all applicable customers, from sales orders through to cash collection and disputes. Providing timely and accurate reporting on sales ledger processes to meet month-end deadlines. Project management for automated invoicing.

Driving performance against set targets, assisting with employee issues, and managing the team’s objectives and targets to achieve them. Constant monitoring to ensure exceptional service and KPI achievement.

Key responsibilities

• Ownership of the team customer account creation and maintenance processes.
• Preparation and sending of weekly excess payable report.
• Management of group intercompany matrix, including investigating and resolving intercompany differences.
• Ensuring the team manages internal and external query resolution within SLAs.
• Conducting monthly team 1-2-1 meetings, documenting in HR system, and providing focus areas.
• Providing team development and training.
• Ownership of weekly debtor reviews with action plans to resolve aged items.
• Providing detailed reporting to management on aged debtor position and SLAs (emails/call stats).
• Developing and maintaining relationships with key customers.
• Ensuring all processes are documented.
• Collaborating with internal/external teams to create process efficiencies.
• Ensuring management accountant raised items are cleared within the month.

Skills and experience

• People leadership experience
• Sales Ledger knowledge
• High accuracy and attention to detail
• Ability to work under pressure
• Advanced Excel skills
• Time management and prioritization skills
• Good verbal and written communication skills

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan (dental, optical checks)
• Enhanced maternity/paternity/adoption/shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everyone!

What you can expect from us

At Activate Group, supporting our team members is a priority. Whether in Halifax, Peterborough, at AAR sites, or working from home, we provide support to help you succeed.

From health and wellbeing benefits to rewards like employee of the month, and perks like free fruit and cereal, we appreciate our team.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, with over 700 employees nationwide.

We work with major UK fleets and insurance companies, supporting drivers involved in road incidents at our Halifax and Peterborough contact centres.

We manage the entire repair process, from vehicle repairs at our own Activate Accident Repair body shops to a UK-wide network of independent repair partners.

Our purpose is to make someone's bad day better, guided by our values: accountability, continuous improvement, and teamwork.