Accounts Receivable Support - Temporary

Hilton Grand Vacations; Lancashire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global hospitality company is seeking five Accounts Receivable Support Partners to join their Lancaster office. The role involves processing payments and providing support to European members during the Annual Billing season. Candidates should have office experience and strong skills in Microsoft applications. This position offers the opportunity to work in a fast-paced environment with a schedule of 37 hours per week.

Benefits

Employee Assistance Programme with 24-hour access to counseling and support

Qualifications

• Prior experience working in an office environment using Microsoft applications.

Responsibilities

• Processing and setting up direct debits on the company's internal system.
• Processing Credit/Debit card payments.
• Receiving all cheque payments and processing payments in the system.
• Communicating with members by telephone, email or post.
• Recording, sorting and distributing all incoming/outgoing post.
• Data entry onto the company database.

Skills

Computer proficiency in Microsoft Word, Excel, Teams and Outlook

Excellent customer service skills

Effective communication skills

Excellent attention to detail

Job description

Overview

We are looking for five Accounts Receivable Support Partners, to join our team working in a fast-paced environment providing support to our European members on a temporary basis, during our Annual Billing season.

Schedule and location

Schedule: 37 hours per week, 8.5 hour shifts (including 1 hour unpaid break), 5 days per week, Monday–Thursday 09:00–17:30 and Friday 09:00–17:00.

Work location: This role will be based in our Lancaster office.

Essential job functions

• Processing and setting up direct debits on the company\'s internal system
• Processing Credit/Debit card payments
• Receiving all cheque payments and processing payments in the system, in addition to preparing and sending batches to the bank
• Communicating with members by telephone, email or post
• Recording, sorting and distributing all incoming/outgoing post
• Data entry onto the company database
• Sending Advance Notices and Loan Agreements in the post when new direct debits have been setup in the system

Experience

Prior experience working in an office environment using Microsoft applications

Skills & Abilities

• Computer proficiency in Microsoft Word, Excel, Teams and Outlook
• Excellent customer service skills
• Effective communication skills
• Excellent attention to detail
• Maintaining a high level of focus although there may be both interruptions and distractions

Interview and start date

Interviews will take place in October, and we are looking for the successful candidates to commence employment on Monday, 3rd November.

Benefits

• Benefits that support Team Member health and financial wellbeing, including eligibility to an Employee Assistance Programme giving employees 24-hour access to unlimited 1-2-1 counselling, wellbeing support and guidance