Accounts Receivable Manager

Nottingham University Hospitals NHS; Nottingham; On-site; GBP 36,000 - 48,000; Full time

Job summary

Nottingham University Hospitals NHS is seeking an experienced Finance professional to lead Accounts Receivable activities, manage debt collection, and improve related processes. You will liaise with NHS SBS and external partners, train staff, and support formal recovery when needed.

The role requires AAT or equivalent, strong Excel skills, and familiarity with IFRS. NHS experience and Oracle familiarity are advantageous. This is a on-site position within NUH Finance.

Qualifications

• Accountancy qualification (AAT or equivalent).
• Good knowledge / ability in using MS Excel to solve problems.
• Awareness of accounting and reporting standards (including IFRS).

Responsibilities

• Agree performance metrics with the Transactional Services Manager and work with the service providers (NHS SBS and CCI Credit Management) and in-house teams to ensure performance targets are reached, supporting them to address any deficiencies.
• Monitor debt and credit management performance and provide a report on this to Transactional Services management and for reporting to Trust finance committees regularly.
• Management of all aspects of the Accounts Receivable function, working closely with internal and external stakeholders to continually improve processes.
• Work with other staff within Finance Department and the Trust to develop effective processes to enable speedy collection of payments. This will include informing others of the information requirements for the credit control process, training and influencing people to ensure they comply.
• Delivery of training to both finance and non-finance staff members.
• Ownership and maintenance of the system fields used by users and NHS SBS throughout the Accounts Receivable process.
• Liaising with collection agents - NHS SBS and CCI Credit Management, and any others the Trust might engage in future - as part of managing normal Trust business.
• Liaising with legal professionals to initiate and support formal recovery proceedings as appropriate, preparing necessary documentation to support this.
• Reviewing proposals for payment plans with customers who are struggling to pay, in line with Trust policy, and making recommendations on these.
• Reconciling complex accounts where not resolved by NHS SBS teams, for example when there are disputes on liability or payments.

Skills

MS Excel

IFRS knowledge

Education

Accountancy qualification (AAT or equivalent)

Tools

Oracle Financial

Job description

Detailed job description and main responsibilities

The post will involve the following responsibilities:

• Agree performance metrics with the Transactional Services Manager and work with the service providers (NHS SBS and CCI Credit Management) and in-house teams to ensure performance targets are reached, supporting them to address any deficiencies.
• Monitor debt and credit management performance and provide a report on this to Transactional Services management and for reporting to Trust finance committees regularly.
• Management of all aspects of the Accounts Receivable function, working closely with internal and external stakeholders to continually improve processes.
• Work with other staff within Finance Department and the Trust to develop effective processes to enable speedy collection of payments. This will include informing others of the information requirements for the credit control process, training and influencing people to ensure they comply.
• Delivery of training to both finance and non-finance staff members.
• Ownership and maintenance of the system fields used by users and NHS SBS throughout the Accounts Receivable process.
• Liaising with collection agents - NHS SBS and CCI Credit Management, and any others the Trust might engage in future - as part of managing normal Trust business.
• Liaising with legal professionals to initiate and support formal recovery proceedings as appropriate, preparing necessary documentation to support this.
• Reviewing proposals for payment plans with customers who are struggling to pay, in line with Trust policy, and making recommendations on these.
• Reconciling complex accounts where not resolved by NHS SBS teams, for example when there are disputes on liability or payments.

Other duties

• Deputise for the Transactional Service Manager as required.

Person specification

Qualifications

Essential criteria

• Accountancy qualification (AAT or equivalent).
• Good knowledge / ability in using MS Excel to solve problems.
• Awareness of accounting and reporting standards (including IFRS).

Desirable criteria

• Any relevant VAT or Tax training or qualification

Experience

Essential criteria

• Experience of credit control and debt management in large organisations
• Experience of communicating effectively with finance and non-finance colleagues on sensitive financial matters
• Intermediate level of understanding of Microsoft Excel

Desirable criteria

• NHS Finance experience.
• Working knowledge of Oracle financial or similar systems, especially accounts receivable

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.