Accounts Receivable Analyst

CSL; Liverpool; On-site; GBP 28,000 - 35,000; Full time

Job summary

CSL, a global leader in biopharmaceuticals, is expanding its Finance Global Shared Service Centre in Liverpool. They seek an Accounts Receivable Analyst responsible for cash application, collections, and enhancing customer satisfaction through effective collaboration and support across functions. This role offers a chance to contribute to continuous improvement initiatives in a dynamic environment.

Qualifications

• Experience in Accounts Receivable, Cash Applications and Collections.
• Ability to build and maintain relationships cross-functionally.

Responsibilities

• Run aging reports and review AR balances.
• Resolve non-payment issues with customers.
• Liaise with collection agencies and provide customer support.

Skills

Communication

Problem Solving

Customer Service

Education

Bachelor degree in Accounting, Finance or related discipline

Job description

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Our Finance Global Shared Service Centre based on the CSL Seqirus site in Liverpool (Speke) supports our 3 main businesses: CSL Behring, CSL Seqirus and CSL Vifor globally and is expanding. As part of this growth we are looking to hire an Accounts Receivable Analyst .

This is a new position in the Accounts Receivable team and responsible for performing Collection and Cash Application activities and running and reviewing reports. This role will provide customer support around payments and investigate opportunities to improve customer satisfaction. It will also support ad hoc queries, projects and continuous improvement initiatives. For payment issues and escalations, this role will liaise with collection agencies and with the CSL Sales and Customer Service Teams.

Responsibilities:

• Run aging reports and review AR balances.
• Resolve non-payment issues with customers.
• Liaise with collection agencies where applicable.
• Liaise with the Sales or Customer Service teams for payment escalations when needed.
• Process write-offs once approved.
• Respond to ad hoc customer queries.
• Liaise with Customer Service on customer queries as required.
• Develop collections & customer queries root cause reports to identify opportunities to improve the process and drive customer satisfaction.
• Apply cash to customer accounts according to remittance instructions and in line with policies and procedures.
• Research remittance errors (including analyzing any deductions self-applied by the customer) and escalate as required
• Process manual credit / invoices as required in line with policies and procedures.
• Support ad hoc requests and activities (e.g., queries from Finance, Customer Service teams, Audit)
• Support ad hoc projects or continuous improvement activities.

Qualifications:

• Bachelor degree in Accounting, Finance or related discipline
• Experience in accounting and finance including Accounts Receivable, Cash Applications and Collections. Experience in global scientific/pharmaceutical industry highly desirable.
• The position also requires the ability to build and maintain sound relationships and collaborate effectively with multiple levels and cross functionally with E2E Finance.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives.