Accounts Receivable Administrator

Greggs; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join the finance team at Greggs as an Accounts Receivable Administrator in Newcastle. You'll manage accounts for franchise and wholesale customers, ensuring accurate invoicing and timely payments. This full-time role offers competitive pay and a supportive work culture that values work-life balance and continuous improvement.

Benefits

Competitive Pay

21 Days Annual Leave

Colleague Discount (up to 50%)

Profit Share (10% of profits)

Flexible Working Hours

Career Progression

Employee Assistance Programme

Qualifications

• Strong attention to detail for accurate invoicing.
• Excellent communication skills to manage customer discussions.
• Proficiency in Excel for reporting and analysis.

Responsibilities

• Manage customer accounts ensuring timely invoicing.
• Monitor balances and follow up overdue payments.
• Reconcile accounts and resolve billing issues.

Skills

Attention to Detail

Communication Skills

Organizational Skills

Analytical Thinking

Team Player

Resilience

Proficiency in Excel

Tools

ERP Systems

Accounting Software

Job description

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Accounts Receivable Administrator, Newcastle upon Tyne

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Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

831652cf2062

Job Views:

5

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Vacancy Information

Join the Greggs Finance team as an Accounts Receivable Administrator. We're looking for a detail-focused and proactive Accounts Receivable specialist to join our team at Greggs. In this role, you'll play a key part in managing accounts for our valued franchise and wholesale customers, ensuring accurate invoicing and timely collections. If you're passionate about great service, enjoy working with numbers, and thrive in a fast paced environment we'd love to hear from you!

We can offer you:

• Competitive pay
• 21 days ( weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues whohave at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

• This is a full-time role (35 hours per week) however flexibility in this will be considered
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is Greggs House, Quorum Business Park, Newcastle Upon Tyne, NE12 8BU

What you'll do

As Accounts Receivable Administrator you’ll:

• Manage franchise and wholesale customer accounts, ensuring timely and accurate invoicing
• Monitor outstanding balances and follow up overdue payments in line with compnay credit terms
• Process incoming payment and allocate them correctly in our SAP system
• Reconcile customer accounts, investigate discrepancies, and resolve billing or payment issues promptly
• Maintain strong working relationships with franchise and wholesales partners through clear and professional communication
• Prepare regular reports on accounts status, aged debt, and cash collections performance
• Contribute to continuous improvement of accounts receivable processes and systems

About you

You will fit right into this role if you can demonstrate:

Strong attention to detail - essential for accurate invoicing, payment allocation, and account reconciliation

Excellent communication skills - to build relationships and professionally manage payment discussion with customers

Good organisational and time management skills - to manage multiple accounts and deadlines effectively

Analytical thinking - to spot discrepancies, investigate issues, and identify process improvements

Team player- works well with colleagues across finance and operations

Resilience and persistence - comfortable with following up on overdue accounts while maintaining professionalism

Proficiency in Excel - confident using spreadsheets for reporting, analysis and reconciliations

Good knowledge of accounting/finance systems - experience with ERP or accounting software is a plus

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.