Accounts Receivable Administrator

Athena Care Homes; Basildon; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Fully comprehensive induction

33 days holiday per year

Blue Light Card

Refer a friend scheme

Job summary

Athena Care Homes is seeking an Accounts Receivable Administrator at our Central Office in Basildon. You will support the finance team with accurate billing, timely cash collection, and effective debt management, collaborating with our care home teams to ensure resident billing runs smoothly.

This on-site role offers a structured 37.5 hour week, competitive salary up to 32,000 p.a., and a comprehensive induction along with holiday entitlement and staff benefits including a Blue Light Card.

Qualifications

• GCSEs in English and Maths (Grade C/4 or above).
• Strong administrative experience, ideally within a finance function.
• Experience in billing or credit control (healthcare or similar sector advantageous).

Responsibilities

• Oversee resident billing, ensuring accuracy, timeliness, and correct record keeping
• Process and allocate payments, including bank receipts, and monitor contract billing
• Manage credit control activities to minimise outstanding debt and prevent escalation
• Support and collaborate with Home Administrators and Leadership teams on billing processes and debt management
• Contribute to monthly financial reviews and support training of home teams in billing best practice

Skills

Attention to detail

Communication skills

Problem solving

Administrative experience

Education

GCSEs in English and Maths

Tools

Sage

CareHQ

Job description

As an Accounts Receivable Administrator at Athena Care Homes, you will be responsible for supporting the efficient operation of the finance department, with a focus on accurate billing, cash collection, and effective debt management, while working closely with our care home teams to ensure a smooth and compliant resident billing process.

About Athena Care Homes:

Athena Care Homes is an award winning, family-owned business operating seven residential nursing homes in East Anglia where care and compassion runs through to our very core. There is a shared vision across all of our specialist care homes: we strive to provide happy, safe and comfortable care to every resident.

At Athena we celebrate everyone as an individual. Whether that’s delivering authentic care, supporting our team to make moments for our residents and their loved ones, or whether that’s learning and growing together.

About the role:

This is an important role within our Central Office finance team, where you’ll play a key part in ensuring our billing processes are accurate, timely, and supportive of our homes. You’ll work collaboratively with management and administrators within our care homes, helping to maintain strong financial controls while ensuring residents and their families experience a professional and seamless service.

You’ll also contribute to minimising debt across the business through effective credit control and proactive communication, while supporting the development of best practices in billing across our homes.

Up to £32,000 per annum.

Shift Pattern:

37.5 hours per week, Monday to Friday, 9am to 5pm.

Location:

Central Office, Russel House, Basildon, Essex, SS15 6TF. This role is based on-site and offers no remote working options.

Key Duties & Responsibilities:

Oversee resident billing, ensuring accuracy, timeliness, and correct record keeping

Process and allocate payments, including bank receipts, and monitor contract billing

Manage credit control activities to minimise outstanding debt and prevent escalation

Support and collaborate with Home Administrators and Leadership teams on billing processes and debt management

Contribute to monthly financial reviews and support training of home teams in billing best practice

Training, Skills & Experience Required:

GCSEs in English and Maths (Grade C/4 or above)

Strong administrative experience, ideally within a finance function

Experience in billing or credit control (healthcare or similar sector advantageous)

Proficiency in accounts receivable systems (e.g. Sage, CareHQ)

Strong attention to detail, with excellent communication and problem-solving skills

What we can offer:

Fully comprehensive induction

33 days of holiday per year (inclusive of bank holidays)

Free Blue Light Card & access to the Blue Light discount platform

Refer a friend scheme

About Athena:

Athena Care Homes are a family run business with seven homes across East Anglia. We have care homes in Peterborough, Cambridgeshire, Kings Lynn (West Norfolk) & Ipswich (Suffolk).

We want to be the first choice for high quality residential, nursing and dementia care, leaving a positive legacy within our communities.

Our care homes are managed by amazing and passionate people, including strong leadership by our home managers with dedicated care, clinical, hospitality and activities teams to provide exceptional care and experience, achieving brilliant outcomes for people in our care.

We hold our values close to our hearts and ensure that team members throughout each of our residential and nursing homes understand them and what importance they hold. We approach everything we do with thought, and we deliver with passion.