Accounts Payable Officer

Cancer Research UK; London Borough of Newham; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Cancer Research UK in London is recruiting for an Office-based Finance role within the Finance, Governance and Assurance team. The role covers end-to-end Accounts Payable processing, BACS/CHAPS payments, supplier queries and reconciliations.

It offers 35 hours per week, with flexibility for 1-2 days in the office and a permanent contract. The ideal candidate will have prior AP experience, strong attention to detail, and excellent communication skills to liaise with suppliers and internal

Qualifications

• Experience in Accounts Payable processing
• Experience in high-volume invoicing
• Strong communication and customer service skills
• Excellent data entry accuracy

Responsibilities

• Process high volume PO and Non-PO invoices, staff expenses and AP transactions in line with SLAs
• Carry out weekly BACS and CHAPS payment runs
• Oversee invoice matching and resolve mismatches
• Enter transactions accurately on the finance system
• Maintain the Queries Log and follow up invoices in query
• Maintain Non Paid Staff Expenses tracker
• Follow up on invoices processed but not approved
• Handle supplier queries regarding invoices and payments
• Send and track supplier letters detailing problems and disputes
• Reconcile supplier statements with internal records
• Manage AP enquiries from suppliers and end users
• Log and resolve helpdesk calls within the SLA

Skills

Accounts payable

Invoice processing

Customer service

Data entry accuracy

Job description

£28,000 - £30,500 Reports to: Senior Finance Manager (Accounts Payable/Receivable) Department: Finance, Governance, Assurance Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 29 October 2026 Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Recruitment process: 1-2 stage competency based interview

What will I be doing?

• Processing high volume Purchase Order and Non-PO invoice transactions, non-staff expenses and other applicable Accounts Payable transactions in an accurate and timely manner in accordance with the agreed SLAs (Service Level Agreements)
• Carry out weekly BACS and CHAPS payment runs in line with the agreed payment schedule
• Oversee the invoice matching process and managing any mismatches or discrepancies
• Ensure all transactions are entered accurately on the finance system
• Maintain the Queries Log and ensure any invoices in query are regularly followed up on
• Update and maintain the Non Paid Staff Expenses tracker
• Regularly following up on invoices processed but not approved
• Appropriately deal with supplier queries relating to invoices & payments liaising with colleagues as appropriate
• Ensure all supplier letters detailing problems, differences and disputes are sent out automatically and followed up for resolution
• Reconcile all supplier statements received into the department to the internal records
• Manage Accounts Payable enquiries from Suppliers and End Users seeking support on Accounts Payable queries
• Ensure helpdesk calls are logged, responded to within the SLA and are effectively resolved

What skills will I need?

• Experience of working in an Accounts Payable department and/or processing a high volume of invoices
• Experience of working in a customer facing role is essential
• Ability to apply excellent communication skills, escalating complex and contentious matters to more senior team members
• Experience of proactively building relationships
• IT literate and experience and the ability to pick up financial systems quickly
• Accurate and efficient data entry with high attention to detail
• Strong customer focus, ensuring effective resolution of queries
• Effective time management, meeting KPIs and targets set

We recognise that no candidate will meet every requirement. If you're excited by this opportunity and believe you have the skills and potential to succeed, we'd love to hear from you.

Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.

We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.

We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

We're the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.