Accounts Payable Assistant

Norton Rose Fulbright; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Accounts Payable Assistant for their Newcastle office. This role is pivotal in supporting finance operations across EMEA, utilizing advanced tools like SAP and Chrome River. As part of a dynamic team, you will engage with various stakeholders, manage payment processes, and ensure seamless transaction flows. With a commitment to diversity and inclusion, this forward-thinking firm offers a supportive environment where you can thrive while balancing work and personal life. If you are proactive, detail-oriented, and passionate about finance, this opportunity is perfect for you.

Benefits

Flexible work model

Family-friendly policies

Wellbeing programs

Qualifications

• Experience in finance operations and payment processing.
• Ability to follow procedures and communicate effectively.

Responsibilities

• Respond to support tickets and resolve finance-related queries.
• Generate UK and EMEA payment runs ensuring timely transactions.

Skills

SAP

Chrome River

Microsoft Office

Interpersonal Skills

Communication Skills

Tools

HSBCnet

RBS Bankline

Job description

Practice Group / Department:
Accounts Payable - Newcastle

Job Description

We're Norton Rose Fulbright, a global law firm with over 50 offices and 7,000 employees worldwide. We provide top-tier legal services to leading corporations and financial institutions. Our strategy emphasizes global collaboration and a culture that encourages innovation, commercial acumen, and valuing our work.

Our Newcastle office is recruiting for an Accounts Payable Assistant to join one of the largest finance teams in the North East. The team includes over 60 finance professionals supporting operations across Europe, the Middle East, and Asia (EMEA).

The Role

This position is within our Finance Department in Newcastle, reporting to the Chrome River and Payments Manager. The team supports the EMEA Chrome River functions and manages UK and some EMEA payment runs. We utilize SAP as our ERP system and Chrome River/Emburse for invoice and expense workflows. The role operates on a shift system (08:00 to 18:00, Monday to Friday).

Key Responsibilities

• Responding to Service Now support tickets, including:
• Reporting requests
• Invoice and expense queries
• Troubleshooting
• Finance process and policy questions related to Chrome River
• System support issues
• Coordinating with internal Chrome River support and the Service Desk for escalations or system failures.
• Maintaining the EMEA Chrome River dashboard with links, FAQs, and tips.
• Engaging with stakeholders such as EMEA Finance Teams and IT to communicate updates and review training materials.

Payments:

• Generating UK and EMEA payment runs, ensuring timely transactions via SAP and banking platforms, and resolving issues with uncleared items.
• Entering manual payment requests on HSBCnet/RBS Bankline as needed.
• Supporting the payment team with requests, timings, and bank reconciliations.
• Managing the firm's agile payment solutions, including American Express and HSBC Virtual Cards.
• Performing other ad hoc tasks as required.

Key Skills and Experience

• Team-oriented with proactive communication and knowledge sharing.
• Responsible, professional, and committed to deadlines.
• Excellent interpersonal and communication skills, suitable for all levels.
• Ability to follow procedures with good judgment on non-standard requests.
• Adaptable to a fast-paced, shift-based environment supporting finance operations.
• Knowledge of SAP, Chrome River, or similar workflow solutions is advantageous.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Experience in a professional services environment is beneficial but not essential.

Diversity, Equity, and Inclusion

We aim to create a diverse and inclusive workplace where everyone can thrive. Our flexible work model supports balancing work and personal life. We offer family-friendly policies and wellbeing programs. We are proud to be an equal opportunities employer and encourage applications from all backgrounds. If you need adjustments during the recruitment process, please let us know.

• Competitive salary and benefits