Overview
Your work will help ensure the smooth, efficient operation of our Commercial Estates service. You'll also work flexibly with colleagues in the wider admin team, providing support across Asset Management and Operations as needed.
Responsibilities
- Providing administrative and financial support to the Commercial Estates Manager and Senior Accounts Officers.
- Supporting the Estate Surveyors with a range of property management tasks.
- Working closely with the department's Accounts Officers, offering flexible support as needed.
- Monitoring the Admin and Commercial inboxes.
- Calculating, raising, and monitoring rents, service charges, insurance, and other tenant-related charges.
- Acting as a key point of contact for our commercial tenants, delivering excellent customer service.
- Using ERP Gold (or similar systems) to raise purchase orders, contracts, and invoices.
- Using K2 (or similar systems) to input accurate information from leases.
- Supporting month-end, year-end, and weekly finance cycles alongside Senior Accounts Officers.
- Reviewing contract details to assist with maintenance, compliance, and project orders.
- Managing key supplier accounts—including utilities—by reconciling accounts, changing tenancies, receipting, and resolving queries.
- Visiting properties in Northamptonshire for meter reads and other tasks as requested.
- Assisting Debt Recovery and the Estate Surveyors by producing statements and supporting rent recovery processes.
Qualifications and qualities
- Solid administrative and organisational skills.
- Confident and willing to travel to properties for utility readings, inspections, or site-related tasks.
- Flexible and adaptable, able to respond to changing priorities or support needs.
- Experience in finance or property-related administration roles.
- Familiarity with ERP Gold or similar finance systems (preferred).
- Accuracy and confidence when working with financial figures and rent calculations.
- A helpful, customer-focused approach when dealing with tenants and colleagues.
- A team player who enjoys working collaboratively and supporting others across teams.
- Well-organised and attentive to detail, self-motivated and able to work with minimum supervision.
- Ability to prioritise effectively in a busy environment.
- Clear and professional communication with contractors, tenants, and colleagues.
- Excellent written and verbal communication skills.
Benefits
We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.
About North Northamptonshire Council
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.
We offer a vibrant working environment with:
- a competitive salary
- a pension scheme with significant employer contribution, life cover and ill-health protection
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to support a healthy work-life balance