Accounts Manager

Cornwall Staff Agency; Padstow; On-site; GBP 27,000; Full time

Job summary

A leading bindery firm near Padstow is seeking a proactive Account Manager to oversee client relationships and ensure high-quality production work. The role involves translating client briefs, monitoring project progress, and maintaining documentation, making it essential for effective client liaison and delivery standards. Opportunities for growth and a supportive working environment are also available.

Benefits

Cycle to work scheme

Opportunity for growth within the company

Supportive team-oriented environment

Qualifications

• Proven experience in account management or client services in relevant industries.
• Strong communication skills, both written and verbal.
• Ability to manage multiple live projects with attention to detail.

Responsibilities

• Serve as the primary contact for a portfolio of clients, providing professional support.
• Monitor job progress to ensure delivery on time and within budget.
• Build and maintain strong client relationships through effective communication.

Skills

Organisational skills

Time management

Communication

Problem-solving

Attention to detail

Job description

Social network you want to login/join with:

Location:Near Padstow, Cornwall
Salary:£27,000 per annum
Start Date:Immediate
Contract Type:Permanent

An established and well-regarded bindery firm near Padstow is seeking a proactive and detail-orientedAccount Managerto oversee client relationships and ensure the seamless delivery of high-quality production work.

This is a pivotal position, acting as the key liaison between clients and internal teams, responsible for managing each stage of the job lifecycle, from brief to completion, while upholding service and delivery standards.


Key Responsibilities

• Serve as the primary contact for a portfolio of clients, providing consistent and professional support
• Translate client briefs into actionable work orders, ensuring clarity, accuracy and timely handover to production
• Monitor job progress to ensure delivery on time, on spec, and within budget
• Build and maintain strong, trusted client relationships through regular communication and service excellence
• Coordinate with production, sales and logistics teams to troubleshoot and resolve issues efficiently
• Maintain accurate records and documentation across CRM and internal systems
• Support the wider team in meeting overall sales and performance KPIs
  
  
  Skills and Experience Required:
• Proven experience in account management, project coordination or client services, ideally within print, bindery, creative, or production industries
• Excellent organisational and time management skills with the ability to manage multiple live projects
• Strong attention to detail and a proactive, problem-solving approach
• Confident communicator, both written and verbal, with the ability to manage client expectations
• A collaborative mindset with a genuine interest in delivering quality work and exceeding client expectations
• Cycle to work scheme
• Opportunity for growth within a forward-thinking and creative business
• Supportive, team-oriented working environment
  
  

For more information on this role, or to express interest, please respond to this job advert with your CV.