Accounts Assistant - Hospitality

Big Penny; Greater London; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Food & drink credit

Holiday allowance

Event tickets

Friends & family discount

Gaming hours

Friendly workplace

Job summary

Big Penny is seeking an Accounts Assistant at our Head Office in Walthamstow to support day-to-day finances across venues Big Penny Social, Flukes and Big Penny Brews.

You’ll be involved in supplier invoicing, payments, sales reconciliations and weekly reporting, working with teams to keep accurate financial records and timely cash flow. This is a hands-on role in a fast-paced hospitality SME.

Qualifications

• Be part-qualified ACCA or CIMA or AAT.
• Experience with Xero and Excel.
• Hospitality experience is preferred.
• Eligible to work in the UK and commuting to Head Office.

Responsibilities

• Process supplier invoices and payments; manage invoicing.
• Reconcile sales across multiple systems.
• Prepare weekly supplier payment runs and assist with VAT.
• Manage accounts inbox and respond to queries.
• Produce weekly flash reports and P&L updates.
• Support events finance and reconciliation tasks.

Skills

ACCA/CIMA in progress

AAT qualified

Xero experience

Excel

Communication

Education

ACCA/CIMA in progress

AAT qualification

Tools

Xero

Tevalis

Square

Collins

Dojo

Booked It

Me&U

Job description

Eligible for company bonus scheme

Based at our Head Office, Big Penny Social, Walthamstow (E17 6AL)

Monday to Friday, standard office hours

Love keeping things organised and getting the details right?

Ready to build your finance career in a hospitality business that brings people together?

We're looking for an Accounts Assistant to join the team and play a key role in our venues Big Penny Social, Flukes and Big Penny Brews. You'll have relevant Accounts experience in a fast-moving SME, ideally within hospitality, F&B, or similar. We'd like you to be part-qualified ACCA or CIMA, or with an AAT qualification, and have some experience of Xero, plus a good level of Excel.

You’ll be at the heart of our day-to-day finances, working with teams across the business. If you like things done properly and want to be part of something with real purpose — this role is for you.

It's essential that you can easily commute to our Head Office, Big Penny Social.

About Big Penny

Big Penny isn’t a standard hospitality group — and that’s exactly the point. We’re independent, community-rooted and built for connection. Across our venues you’ll find relaxed dining, private hires, live events, sports screenings and large-scale gatherings — sometimes all at once. We operate seven days a week and thrive on variety. At our core, we exist to bring people together.

As a business we move quickly, care deeply about quality and hold ourselves to high standards — and we need our finance function to reflect that.

The Role

As our Accounts Assistant, you’ll keep the engine room of Big Penny’s finances running smoothly — from supplier invoices and payment runs to sales reconciliations, event finances and weekly reporting. You’ll be the friendly first point of contact for finance across the business, helping our teams get the answers they need. It’s a busy, varied role, so you’ll need a sharp eye for detail, a calm head when deadlines stack up, and the confidence to pick up the phone and chase what’s owed.

What You’ll Be Doing

Finance inbox and calls

• Monitor and manage the accounts inbox
• Respond to finance-related queries

Accounts Payable & Receivable

• Process and manage supplier invoices through Dext and Xero
• Prepare weekly supplier payment runs in line with cashflow
• Issue customer invoices for rentals, events, and other sales
• Monitor outstanding balances and chase overdue payments
• Reconcile sales through Collins, Dojo, Booked It, Square, and Me&U

Management Reporting

• Update weekly flash sales reports and profit and loss files with actual sales and cost figures
• Present financial information to managers during weekly meetings or on request.

Events Finance

• Update actual income and expenditure for events and private hires on Monday.com
• Monitor outstanding payments, reconcile event income and track future deposits in the cashflow file
• Liaise with the sales and events team in weekly meetings

Expenses and Petty Cash

• Reconcile expense transactions on Revolut, manage company cards, monitor balances
• Gather submission of expenses, process employee expense claims and reimbursements through Xero

Bank Reconciliation & Weekly Journals

• Complete bank reconciliations, monitor banking transactions and maintain the cashflow file
• Post the weekly Flukes F&B revenue journal in Xero

Monthly Reporting and Reconciliations

• Review and reconcile VAT transactions for the quarterly VAT return
• Complete the monthly marketing cost reconciliation report
• Prepare the sales concession report for London City Airport
• Post monthly consumables and Collins fees journals

Ad-hoc Administration

• Provide finance-related information as required,
• Register monthly meter readings on supplier portals to get accurate billing
• Order office and head office kitchen stationery and supplies
• Liaise with Tevalis and Dojo regarding till sysem faults, technical issues and new devices

Success Looks Like

• Sales, bank and card reconciliations are always up to date, with nothing left unexplained
• Weekly flash reports and P&L files are updated on time, so managers can trust the numbers in front of them
• The finance inbox is under control and every query gets a quick, friendly response
• Event and private hire finances are tracked clearly, with no deposit or balance slipping through the cracks
• Month-end, VAT and concession reconciliations are completed accurately and to deadline
• You’re growing in confidence and capability, and building your finance career with us
• You love coming to work and being part of what makes Big Penny great

Who we’re looking for

You’ll thrive in this role if you have prior relevant Accounts experience within a fast-paced SMB, ideally within hospitality. You'll also

• Be part-qualified ACCA or CIMA or qualified AAT
• Be very comfortable with Xero (or equivalent) and Excel
• Ideally have experience with hospitality till systems (we use Tevalis and Square)
• Enjoy working with a varied team of people in an environment where there is always a lot going on
• Communicate clearly and build trusted relationships
• Be organised, detail-oriented and never leave a task half-done
• Bring energy, initiative and a genuinely positive attitude

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates before commencing employment.

• Monthly food and drink credit to enjoy at Big Penny Social (£250 a month)
• 23 days holiday plus bank holidays (rising to 25 days after two years)
• Complimentary tickets to Big Penny events
• Discount code for friends and family
• Free gaming hours in Flukes
• A fun, friendly workplace where community and connection sit at the heart of what we do