Accounts Assistant

Ruth Miskin Training; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An educational training provider in London is looking for an Accounts Assistant to join their team. The role involves managing customer accounts, processing invoices, and assisting with financial operations. The ideal candidate should have a college qualification, at least one year of administrative experience, and proficiency in Excel. This full-time position offers a hybrid working arrangement.

Qualifications

• At least one year experience in an administrative role.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy in financial tasks.

Responsibilities

• Providing support to clients via phone/email.
• Reviewing automated invoicing for accuracy.
• Assisting in account reconciliation.

Skills

Customer service

Technical skills (Excel)

Organisational skills

Analytical skills

Education

College qualification or equivalent

Associate degree in finance or accounting

Tools

Xero

Microsoft Office Suite

Job description

Reporting to: Finance Manager

Place of work: London Head Office (currently working to a hybrid arrangement)

Hours of work: 8.30am to 5pm (with 1 hour for lunch)

Contract: Full time, permanent

Ruth Miskin Training provides training to schools in the UK and internationally on Read Write Inc. Phonics and other literacy programmes. We are passionate about teaching every child to read and keeping them reading.

As an Accounts Assistant, you will play a vital role in ensuring the smooth running of the Accounts department. Your responsibilities will include maintaining the accounting system, helping with day-to-day financial operations, supporting the team and ensuring strong client relationships through excellent customer service via phone and email.

Responsibilities

• Customer support: promptly providing support to clients via phone/email by thoroughly investigating information using Xero and the company's portal.
• Invoice processing: reviewing automated invoicing, ensuring accuracy and completeness prior to issue.
• Account reconciliation: assisting in the reconciliation of accounts, maintaining accurate sales ledgers and resolving any discrepancies.
• Credit and debit control: ensuring invoices are paid on time as per the company's payment terms and contacting clients with credit or overpayments.
• Company bills: assisting the team with processing bills and receipts in a timely manner
• Audits: help prepare for and assist during internal and external audits, assisting the team with month-end financial checks
• Accounting process: understanding the company's accounting systems, keeping up to date with any changes, maintaining confidential information and flagging up issues to the team.
• General administrative tasks: supporting with general office tasks, following the team's planner and scheduled tasks.

Essential skills and experience

• Education: a college qualification or equivalent is required.
• Experience: at least one year experience in an administrative role.
• Customer service: a positive approach to assisting clients and resolving their enquiries promptly and efficiently.
• Technical skills: proficiency with Microsoft Office Suite, particularly Excel.
• Communication skills: excellent verbal and written communication skills, able to build rapport with clients and colleagues.
• Attention to detail: strong attention to detail, accuracy in data/financial tasks, diligent and reliable to follow specific processes and relay information.
• Organisational skills: efficient time management, ability to plan and prioritise tasks, maintain thorough records for own use or for the team.
• Work ethic: proactive approach, show initiative and ability to work both independently and as part of a collaborative team.
• Analytical skills: effective analytical skills to identify and resolve discrepancies, provide solutions and support based on thorough investigation and due diligence.

Desirable

• Education: an associate degree or coursework in finance, accounting, or a related field is beneficial.
• Technical skills: experience with accounting softwares, such as Xero, Dext and Stripe.
• Previous experience in an accounting role is advantageous.
• Familiarity or experience within the UK education system is useful.
• Experience using a ticketing system for customer support such as Freshdesk is a plus.

Recruitment Process

Application end date: 12th August 2025 at 5pm

Shortlisting: 14th - 15th August 2025

Interviews: 20th - 21st August 2025

Outcome date: 22nd August 2025

Start date: ASAP

A task from TestGorilla will be sent to every applicant. We will base our shortlisting on applicant participation and results. While we have set a closing date and scheduled interview dates for this position, we will be reviewing applications on a rolling basis and we may proceed with hiring before the stated deadlines.

Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified. The Accounts assistant will be expected to comply with any reasonable request from the Finance manager and/or CEO/Directors to undertake work of a similar level that is not specified in this job description. This job description may be amended at any time following discussions with the Finance manager, CEO/Directors and/or Head of HR.

In line with Keeping Children Safe In Education (KCSiE) guidelines, we are required to carry out an online search as part of our shortlisting process. For more information regarding this process, please email [e-mail]

At Ruth Miskin Training we value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We welcome applications from people of all backgrounds and cultures. Should you require any reasonable adjustments to the application or interview process please contact [e-mail]

Please be sure to add [e-mail] to your contact list to ensure delivery of all correspondence from us.