Accounts Assistant

TROSTAN DENE LTD; Lancashire; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Hybrid work after training

33 days holiday including bank holiday

Job summary

TROSTAN DENE LTD is seeking an Accounts Assistant to manage our accounts receivable and support the wider finance function. The role involves collaboration with Operations, Sales and Commercial teams to resolve issues, keep ledgers accurate and ensure timely collections.

Ideal candidates will have proven credit control experience, strong Excel/Office skills, and be highly organised to handle multiple priorities in a fast-paced environment.

Qualifications

• Credit Control experience with proven ownership of a customer ledger.
• Confident communicator with the ability to deal professionally with customers at all levels, resolve queries effectively and build strong working relationships.
• Highly organised, accurate and able to manage competing priorities independently while working collaboratively across departments.
• Good Microsoft Excel and Office skills, with experience in sales or customer account administration being advantageous.

Responsibilities

• Take day-to-day ownership of the accounts receivable ledger, proactively managing customer balances and collections.
• Maintain professional customer contact by telephone and email, ensuring payments are received within agreed terms.
• Investigate and resolve queries including deductions, pricing issues, credits, invoice discrepancies and account reconciliations.
• Work closely with Operations, Sales, Finance and Commercial teams to resolve issues and support accurate customer administration.
• Monitor overdue balances and credit exposure, highlighting potential risks and taking appropriate follow-up action.
• Produce accurate aged debtor reports and maintain clear, up-to-date customer records, collection notes and supporting documentation.
• Process customer receipts, credit notes, account setup and credit limits, while supporting month-end accounts receivable processes.
• Supporting the purchase ledger function

Skills

Credit control

Customer ledger

Communication

Organisation

Excel

Office

Tools

Excel

Office

Job description

I am working with a rapidly expanding business in Blackpool that is looking to add an additional person to their finance team.

They are seeking a proactive, commercially aware and experienced Accounts Assistant to manage our accounts receivable and accounts payable ledger and play an important role in strengthening and developing the wider finance function.

This is a varied, hands-on position suited to someone who enjoys working collaboratively across the business, developing positive customer relationships and ensuring the ledger is maintained accurately and efficiently through to payment.

Working closely with the Operations, Sales and Commercial teams, you will be responsible for resolving customer queries, deductions, account discrepancies and other issues that may impact payment, ensuring outstanding balances are followed up and collected promptly.

Working with the management accountant and finance director, the successful candidate will have Credit Control experience, be comfortable taking full responsibility for their own ledger and confident dealing directly with customers. You will also need the ability to investigate and resolve more complex queries independently, taking ownership from initial issue through to resolution.

Job duties

• Take day-to-day ownership of the accounts receivable ledger, proactively managing customer balances and collections.
• Maintain professional customer contact by telephone and email, ensuring payments are received within agreed terms.
• Investigate and resolve queries including deductions, pricing issues, credits, invoice discrepancies and account reconciliations.
• Work closely with Operations, Sales, Finance and Commercial teams to resolve issues and support accurate customer administration.
• Monitor overdue balances and credit exposure, highlighting potential risks and taking appropriate follow-up action.
• Produce accurate aged debtor reports and maintain clear, up-to-date customer records, collection notes and supporting documentation.
• Process customer receipts, credit notes, account setup and credit limits, while supporting month-end accounts receivable processes.
• Supporting the purchase ledger function

Looking for

• Credit Control experience with proven ownership of a customer ledger.
• Confident communicator with the ability to deal professionally with customers at all levels, resolve queries effectively and build strong working relationships.
• Highly organised, accurate and able to manage competing priorities independently while working collaboratively across departments.
• Good Microsoft Excel and Office skills, with experience in sales or customer account administration being advantageous.

Offer

• Monday – Friday 8.30am – 4.30pm or 9am – 5pm (some flexibility)
• Hybrid (2 days from home) after training period
• 33 days holiday including bank holidays.