Job Purpose Helping us achieve our purpose by delivering excellent service to our invoice finance customers. Your role will support our customers throughout their entire relationship from on-boarding to termination. Your role is to help identify all forms of risk; protecting our capital and ensuring our clients consistently receive great outcomes.
Key Duties
Ensure facilities are operated and managed in accordance with sanctioned terms and mandate.
Assist in the evolution of procedures adopting best practice from industry expectations.
On-board clients, ensuring facilities deliver desired outcomes and fairly support clients' needs.
Develop strong client relationships understanding their business and funding requirements.
Manage Client Executives with a focus on performance, development needs, and ensuring priorities are managed.
Assist in the management of recovery cases and contribute to identification and implementation of recovery strategies.
Review various data sources to ensure risk is identified and rigorously interrogated, proposing suitable mitigation as appropriate.
Periodically review facilities and negotiate revised terms for any variations required.
Assist and support colleagues including sales, operations, risk teams, and from the wider SME Division.
Contribute to completion of all team tasks particularly in times of high workload.
About You
Key Skills
Essential Skills
Minimum of 5 years invoice finance experience working within operations at a senior level.
Familiarity with the identification of invoice finance risk and strong communication skills, confident in discussing any findings with clients.
Good understanding of Microsoft products; ability to quickly understand Dancerace and RiskFactor software will be an advantage.
Enquiring mind to seek out broad information and raise further inquiries to protect our security.
Thrive in a team-focused and independent working environment; able to organize and prioritize when managing high workloads, taking ownership of tasks to deliver great outcomes.
Team player, positive and flexible, prepared to nurture others in the achievement of team goals.
Organized with the ability to manage time, particularly under time pressures.
Professional and able to work with confidential information.
Desirable Skills
ABFA Certificate Course.
GCSE Mathematics and English with education to A level (or equivalent).
Financial analysis skills.
Qualification & Education Must have a Foundation level in course ABFA. A full clean driving licence is also a requirement.