Accounts Assistant

Macaustag; Barnsley; On-site; GBP 22,000 - 30,000; Full time

Job summary

A family-owned Yorkshire business seeks a Bookkeeper / Customer-Focused Sales Administrator for their Barnsley head office. The role involves customer interactions, account management, and bookkeeping tasks within a fast-paced environment, emphasizing team collaboration and a hands-on attitude. Join a supportive team that values customer care and offers growth opportunities.

Benefits

Supportive team culture

Opportunity for training and qualifications

Qualifications

• Experience in admin, customer service, or sales support (ideally office-based).
• Clear and confident communication skills especially over the phone.
• Knowledge of billing or credit control is a bonus.

Responsibilities

• Handle incoming calls and emails from new and existing customers.
• Manage invoicing, direct debits, and bookkeeping tasks.
• Support customer offboarding, including refunds and final documentation.

Skills

Customer service

Communication

Attention to detail

Organisational skills

Proactive attitude

Multitasking

Tools

Xero

Job description

Job Title: Bookkeeper / Customer-Focused Sales Administrator

Location: Head Office Barnsley Town Centre

Job Type: Full-Time, Permanent and will consider Part Time 4 days/week, Permanent

Salary: Competitive Based on Experience

About Us

Were a family-owned business, Yorkshire business with a strong focus on reliability and customer care. Theyve built a reputation for fast, friendly service from their head office. As their business grows, were looking for enthusiastic people who want to grow with us.

The Opportunity

We're looking for a Bookkeeper / Customer-Focused Sales Administrator to join a small finance team. This is a customer-facing, office-based role ideal for someone who thrives in a fast-paced environment, takes pride in delivering excellent service, and enjoys seeing things through from start to finish.

You'll handle inbound enquiries, support customer onboarding and offboarding, manage account administration, and assist with bookkeeping.

Team fit is essential. You'll be supporting and working alongside an established finance teamso were looking for a true doer whos happy to get stuck in wherever needed, with a hands-on, can-do attitude.

What Youll Do

• Handle incoming calls and emails from new and existing customers
• Guide customers through our property and storage options
• Set up accounts and contracts, ensuring smooth onboarding
• Manage invoicing, direct debits, and assist with bookkeeping tasks
• Follow up on credit control and account queries professionally
• Support customer offboarding, including refunds and final documentation
• Encourage happy customers to leave reviews on Google and Trustpilot
• Provide general administrative support to the sales and operations team
  
  

What Youll Bring

• Experience in admin, customer service, or sales support (ideally office-based)
• Clear and confident communication skillsespecially over the phone
• Excellent attention to detail and strong organisational skills
• A positive, proactive approach with the ability to multitask
• A roll-your-sleeves-up mindsethappy to pitch in across the team
• Knowledge of Xero (helpful but not essential)
• Experience with billing or credit control (a bonus)
  
  

Why Join?

• Supportive team culture where everyone pulls together
• Real opportunity to grow with a thriving, customer-focused business
• Potential to pursue further training or qualifications
  
  

Ready to Apply?

If youre a team player with a can-do attitude who takes pride in helping customers and keeping things running smoothly, wed love to hear from you.

This vacancy is being advertised on behalf of Bagnall Hopkins Recruitment who is operating as an employment agency/business. Your application will be sent to one of our consultants for review, at which stage we will be in touch to discuss your details further. If you do not hear from us within 48 hours your application has not been successful.

We will not submit your CV until you have been briefed on the position and we have your consent to do so.

Both Bagnall Hopkins and our clients promote a policy of equal opportunities.

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