Accounts Administrator

NHS; Stow cum Quy; On-site; GBP 25,000; Full time

Job summary

A leading company in healthcare is seeking a detail-oriented accounts administrator for a full-time 12-month fixed-term position in Stow-cum-Quy. The role involves managing credit control processes, preparing reports, and providing administrative support. Ideal candidates will have experience with Xero and strong customer service skills.

Qualifications

• Experience using Xero.
• Administrative or customer service experience required.

Responsibilities

• Issuing monthly aged debtor/credit reports.
• Contacting customers for overdue payments.
• Preparing reports on debtor status.

Skills

Customer service

Numeracy

Tools

Xero

Job description

We are seeking a detail-oriented and proactive accounts administrator for a full-time 12 month fixed-term role.

The successful candidate will be responsible for accounts and business administration and will manage the company's credit control process, ensuring timely payments from clients and reducing outstanding debt.

LOCATION:

Stow-Cum-Quy, Cambridge

ACCOUNTABLE TO:

Operations Director / Accounts Officer

HOURS:

37.5 per week. Monday to Friday, 08:30 - 17:00 (1 hour lunch)

CONTRACT TYPE:

Fixed term - 12 months

SALARY:

£24,265 per annum

Main duties of the job

Key Responsibilities

Responsibilities will include but not be limited to:

• Issuing monthly aged debtor/credit reports.
• Contacting customers via phone, email, and written correspondence to follow up on overdue payments.
• Escalating problematic accounts to management, recommending legal action where necessary.
• Preparing regular reports on debtor status, aged debt analysis, and collection activity.
• Sending invoice copies, backing data, and statements as required by customers.
• Posting and allocating customer receipts.
• Dealing with external and internal accounts queries.
• Conducting credit checks to assess credit worthiness and applying and reviewing credit limits.

Other key accountabilities will be but are not limited to:

• Managing accounts email inbox.
• Issuing weekly timesheet reminders.
• Providing holiday and sickness absence accounts cover and assisting with other ad-hoc accounts tasks.
• Providing general administrative support, as required by the company.

About us

The Company: Mind Professionals operates three service areas:

MIND Recruitment: Aims to serve career mental health professionals and Healthcare Provider Service employers, with permanent and temporary staffing resource requirements.

MIND Experts: Delivers Expert Witness and Specialist Assessment Services to support the Legal Profession and Public Sector, Corporate Clients, and Insurance Services, as well as Private Individuals throughout the UK.

MIND Therapies: CQC Registered Specialists bringing together Service Providers and Health Professionals deploying assessment and treatment services for those affected by Neurodevelopmental Conditions - Autism and ADHD; Mental Disorder, Learning or Neurological Disability.

Mind Professionals is proud to be part of the Provide Wellbeing family, under the umbrella of Provide Community CIC.

Job responsibilities

Key Responsibilities

Responsibilities will include but not be limited to:

• Issuing monthly aged debtor/credit reports.
• Contacting customers via phone, email, and written correspondence to follow up on overdue payments.
• Escalating problematic accounts to management, recommending legal action where necessary.

Person Specification

• Experience using Xero
• Administrative or customer service experience
• Numeracy test result

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.