Account Support

G's Group; Isleham; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

31 days holiday

Pension salary sacrifice

Cinema & Sky Store discounts

Retailer discounts

Health Cash Plan

Life insurance

Cycle to Work

Eyecare contributions

Wellbeing sessions

Learning and mentoring

Job summary

G's Group in Isleham is seeking an Account Support to join our fast-paced commercial sales team. You’ll gain hands-on experience in account management, sales administration, and customer service while supporting the wider commercial operations in a large fresh produce business.

The role suits an organized, proactive individual eager to learn the ins and outs of commercial and sales operations within our company, with opportunities for development and on-the-job training.

Qualifications

• Strong attention to detail and organisational skills.
• Proficient in MS Excel.

Responsibilities

• Process and distribute sales orders accurately and on time, logging updates and amendments.
• Investigate and resolve EDI errors.
• Book haulage/transport and manage pricing in JDE.
• Communicate confirmed prices to customers where applicable.
• Set up and amend SKUs in internal and external systems.
• Maintain KPI trackers and assist with returns, rejections, shortages, and debit notes.
• Cover weekend order processing on a rota and provide holiday cover.

Skills

Attention to detail

Organisational skills

Tools

Microsoft Excel

Job description

Are you ready to start your career in a fast-paced, dynamic commercial sales environment? As an Account Support, you’ll be part of a motivated team, gaining hands‑on experience in key account management, sales administration, and customer service. This role is perfect for someone who is organised, proactive, and eager to learn the ins and outs of commercial and sales operation within a large fresh produce business.

What You’ll Be Doing:

• Complete administrative duties within the commercial team to support overall account strategy
• Process and distribute sales orders accurately and on time, ensuring all updates and amendments are logged
• Investigate and resolve EDI errors
• Book haulage/transport and manage pricing in JDE
• Communicate confirmed prices to customers where applicable
• Set up and amend SKUs in internal and external systems
• Liaise with customers and internal teams to maintain accurate forecasts
• Support promotions, customer visits, product samples, and Brandbank listings
• Maintain KPI trackers and assist with returns, rejections, shortages, and debit notes
• Cover weekend order processing on a rota and provide holiday cover within the Account Support team
• Work with the wider commercial team to improve processes and drive efficiencies
• Assist with any additional tasks reasonably requested by your manager

What We’re Looking For:

• Strong attention to detail and organisational skills
• Proficient in the use of Microsoft packages particularly Excel

  What we offer:

  • 31 Days holiday per year including bank holidays
  • Full-time, 40 hours per week, Monday to Friday, plus participation in a weekend rota. Time off in lieu and overtime payments are provided for weekend working.
  • Great Place to Work accredited.
  • Salary sacrifice pension scheme available
  • Cinema and Sky Store discounts
  • Supermarket & other retailer discounts
  • Health Cash Plan
  • Holiday discounts
  • Life assurance & income protection
  • Employee referral scheme
  • Employee Assistant Programme
  • Cycle to Work
  • Eyecare contributions
  • Electric car salary sacrifice scheme.
  • Learning, development, and training opportunities including mentoring.
  • Regular social and charity events
  • Engagement in local community & early careers events
  • Onsite health checks, & annual flu jabs
  • Regular wellbeing sessions