Account Specialist (Rheumatology) - North East

AbbVie Inc; Darlington; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading pharmaceutical company in Darlington is seeking a skilled sales representative to drive customer engagement and sales strategies. The ideal candidate will possess proven pharmaceutical sales success and excellent relationship-building skills. Responsibilities include managing customer relationships, developing territory plans, and collaborating with healthcare professionals. This role offers the chance to work in an innovative environment and contribute to impactful healthcare solutions.

Qualifications

• Proven pharmaceutical sales success.
• Excellent customer relationship skills to build and maintain partnerships.
• Strategic mindset with data analytics proficiency.

Responsibilities

• Drive sales and own customer engagement.
• Develop SMART pre-call objectives.
• Organise stakeholder meetings and provide market intelligence.

Skills

Pharmaceutical sales success

Customer relationship skills

Solutions focused

Strategic mindset

Data analytics proficiency

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and TikTok.

Job Description

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.

Customer selling and relationship management:

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
• Develop SMART pre-call objectives in line with territory plans and aligned to brand strategy.
• Effectively handle objections or concerns. Consistently gain a logical, reasonable call to action/close on every sales call.
• Educate medical providers, other relevant decision makers, and affiliated healthcare professionals.
• Identify & develop disease state experts building advocacy aligned to territory plan.

Continuously strive to gain market intelligence:

• Organise and manage stakeholder meetings
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
• Strong communication skills, ability to flex style based on customer insights

Clinical and Market Knowledge Development:

• Deep understanding of the product and its place within the local NHS healthcare economy
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
• Shares best practice to enhance our business success
• Proactively initiates, develops, and implements a growth plan to develop in current position and prepare for future opportunities
• Demonstrates in-depth disease, product, market, and competitive intelligence expertise
• Has a deep understanding of the multi-stakeholder environment

Territory Management:

• Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
• Collaborates closely with medical colleagues to support customer needs and implement regional/national programs
• Develops a business plan for own territory in line with brand strategy
• Effectively targets and tracks resources to maximise sales opportunities.
• Adheres to industry and AbbVie compliance requirements.

Qualifications

• Must have proven Pharmaceutical sales success
• Excellent customer relationship skills to build, develop and maintain internal and external partnerships
• Solutions focused, positive attitude is a must
• Strategic mindset, data analytics proficiency
• Experience within Immunology and/or specialty secondary care would be advantageous, but not essential
• Possess excellent customer engagement skills to build, develop, and maintain internal and external partnerships. Capable of engaging both remotely and in-person.
• A solution-focused approach, resilience, and a positive attitude.
• Curiosity and self-awareness are essential.
• A passion for experimentation to identify new opportunities for growth and improvement.
• Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html