Account Specialist (Dermatology) - South West

AbbVie; Plymouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmaceutical company is seeking a representative to manage key stakeholder relationships and drive sales in the Immunology sector. The role involves developing account plans, managing territory strategies, and collaborating with medical colleagues. A proven record of pharmaceutical sales and excellent relationship management skills are essential for success in this position.

Qualifications

• Must have proven Pharmaceutical sales success.
• Experience within Immunology and/or specialty secondary care would be advantageous.
• Excellent team player.

Responsibilities

• Drive Sales by owning customer engagement for target HCPs.
• Develop SMART pre-call objectives aligned with brand strategy.
• Analyze sales reports to adapt territory plans.

Skills

Excellent customer relationship skills

Data analytics proficiency

Solution-focused approach

Positive attitude

Curiosity

Self-awareness

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.

Customer selling and relationship management:

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
• Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
• Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every sales call.
• Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
• Identifies & develops disease state experts building advocacy aligned to territory plan.
  
  

Continuously strive to gain market intelligence:

• Organise and manage stakeholder meetings
• Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
• Strong communication skills, ability to flex style based on customer insights
  
  

Clinical and Market Knowledge Development:

• Deep understanding of the product and its place within the local NHS healthcare economy
• Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
• Shares best practice to enhance our business success
• Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
• Demonstrates in depth disease, product, market and competitive intelligence expertise
• Has a deep understanding of the multi-stakeholder environment
  
  

Territory Management:

• Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
• Collaborates closely with medical colleagues to support customer needs and implement regional/national programs
• Develops a business plan for own territory in line with brand strategy
• Effectively targets and tracks resources to maximise sales opportunities.
• Adheres to industry and AbbVie compliance requirements.
  
  

Qualifications

• Must have proven Pharmaceutical sales success
• Excellent customer relationship skills to build, develop and maintain internal and external partnerships
• Solutions focused, positive attitude is a must
• Strategic mindset, data analytics proficiency
• Excellent team player
• Experience within Immunology and/ or specialty secondary care would be advantageous, but not essential
  
  

Behaviours:

• Possess excellent customer engagement skills to build, develop, and maintain internal and external partnerships. Capable of engaging both remotely and in-person.
• A solution-focused approach, resilience, and a positive attitude.
• Curiosity and self-awareness are essential.
• A passion for experimentation to identify new opportunities for growth and improvement.
• Commitment to achieve goals, even when faced with obstacles or setbacks, a strong work ethic.
  
  

Additional Information

AbbVie's UK offices in Maidenhead prioritize accessibility and employee well-being, creating a welcoming environment for everyone. The office includes a large car park for easy access, as well as step-free entry, accessible restrooms, and elevators to accommodate individuals with mobility challenges. The workspace features assistive technologies and adaptable workstations, fostering an inclusive culture. Additionally, there is a dedicated quiet zone for those who prefer to work without distraction. This area maximizes natural light and is strategically positioned for easy access with minimal noise disturbances. If you need specific information or have questions about accessibility arrangements, please let us know during the process.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html