Account Software Engineer (Oracle Database)

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Account Software Engineer (Oracle Database), London

Client: Oracle

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 17729fdb1b57

Job Views: 7

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Scope: Supporting the sales team with account planning, identifying potential customer requirements, and progressing through to opportunity creation via strong discovery techniques. To work beyond single product discussions to architect solutions based upon customer requirements. Support sales with demonstrating to the customer how the technical solution will provide business value with positive outcomes. Ability to communicate functionality and lead discovery discussions with customers in technical roles. Ability to shift from functionality level and articulate high-level business value benefits when meeting executive/c-suite level customers.

Responsibilities:

The Account Software Engineer is responsible for defining, developing, and supporting the sales process for technology solutions with account teams. Responsible for technical consulting work with customers in selling and supporting Oracle core technology software. Provides technical support in sales presentations, product demonstrations, and customer education/training.

You will support the Oracle Sales Rep for a set of industry-aligned customers, covering both pre-sale and post-sale activities. You will need to build relationships, drive advocacy, educate, and discover via workshops. The ultimate priority is to discover opportunities that can leverage Oracle Technology across hybrid cloud and on-premises environments. The focus is on the right solution for the customer and delivering business value.

Where required, provide technical account management and continuous engagement to technical contacts within the customer. Project manage and plan customer workshops, product demonstrations, and Proof of Concepts to help customers understand product functionality to maximize use of their Oracle investment. Act as the Oracle Technology Software Trusted Advisor for the customer.

Job Summary:

• Customer aligned, responsible for the adoption, usage, and expansion of Oracle core Technology Software products and solutions within the customer.
• Drives alignment with the Oracle Sales Rep, working together as a team with sales to create, define, and drive sales strategy.
• Execute Technical Qualification to validate sales opportunities.
• Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcomes and sustainable usage/growth.
• Builds and maintains ongoing technical engagement plans for and with the customer.

#LI-DNI

Role and responsibilities:

Opportunity Analysis:

• Gathers and assesses customer needs, both business and technical.
• Identifies related needs (lead generation, opportunity expansion).
• Identifies impact of customer doing nothing.
• Identifies likely problem areas that require attention.
• Identifies probable competition, product training needs, and evaluates Oracle's strengths.

Solution Planning and Design:

• Architects an appropriate technical solution to meet the customer's business requirements.
• Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future.
• Establishes the validity of a solution and its components.
• Identifies growth paths and scalability options of a solution and includes these in design activities.
• Generates an implementation plan with timelines for the solution.
• Involves in defining and driving the growth strategy within the Oracle account team.
• Understands customers' overall portfolio, IT, and business priorities and establishes solutions that address customer needs.
• Informs customers on Oracle core Technology products and how they will create value and competitive differentiation.
• Presents Oracle's technology demonstrating deep familiarity with infrastructure, security, and integration capabilities.
• Acts as customer SPOC for Technology Software Presales, leading activities and assembling virtual software engineering teams to help position Oracle's technology, set and meet customer expectations, project manage, and lead Domain Specialist Engineers, Solution Architects, and other Oracle teams for solution building, presentation, and delivery.

Skills and profile:

• Broad technical experience of Oracle Technology Software core products including Oracle Database, Oracle Database Options, and Middleware, with high-level understanding of their functions and business benefits.
• Excellent communication and presentation skills, comfortable speaking across all management levels (IT management, Architects, administrators, and executives).
• Presales and discovery experience with customers.
• Broad technical experience with Oracle software solutions and a good understanding of software architecture and adoption.
• Leadership capability, including delegation and involving the right teams/skills.
• Ability to articulate Oracle technology offerings and discuss architectures including hybrid and Cloud environments.
• Ability to translate customer needs into solutions to help achieve their goals.
• High level of commercial business understanding.
• Ability to identify key trends and insights for decision making and execution.
• Experience engaging and influencing senior leaders.
• Strong relationship-building skills to grow business.
• Act as a partner to customers, not just a vendor.
• Strong collaboration skills and drive for impact and influence.