Account Planner - Programmatic
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Locations: London - Paddington | Type: Full time | Posted: 15 Days Ago | Application Deadline: August 31, 2025 (30+ days left to apply) | Job Requisition ID: JR101454
Responsibilities
- Create collateral and presentations for external sharing with customers.
- Manage campaigns through our Supply Side Platform (SSP).
- Run reports to support commercial decision-making.
- Respond promptly to customer inquiries and requests.
- Develop expertise in our systems, including CRM platform 'Connect for Sales'.
- Gain thorough knowledge of JCDecaux products, services, and their benefits.
- Understand the media marketplace and digital ecosystems such as DSPs, SSPs, Ad servers, and DMPs.
What you'll be doing...
- Act as a conduit for marketplace vision between insight, agencies, and client teams.
- Coordinate with other JCDecaux departments to ensure effective customer service.
- Work with team members to maintain high service standards.
- Promote a culture of collaboration, innovation, and accountability.
- Encourage a feedback culture to learn from mistakes.
- Support senior Programmatic team members.
About you...
Communication & Interpersonal Skills
- Confident in communication and presentation with all levels.
- Excellent written and verbal communication skills.
- Ability to build and maintain internal and external relationships.
Motivation
- Self-starter with good prioritization skills.
- Ability to work independently and collaboratively.
- Decisive and proactive.
- Effective time management.
- Interest in understanding business, financials, and market needs.
- Proactive in delivering work and collaborating across departments.
Administrative Skills
- Strong numeracy and attention to detail.
- Proficient in Microsoft Office, especially Excel.
Qualifications & Experience
- Experience with CRM systems and reporting is advantageous.
- Experience in customer-focused or fast-paced environments is beneficial.
- Proven team contributor.
- Ability to perform under pressure.
- Degree or equivalent experience.
About us...
- We value diversity and inclusion.
- We are committed to a positive employee experience.
- We prioritize customer needs and continuous learning.
- We foster a caring environment and ethical practices.
Our culture...
We believe diversity enhances creativity and innovation. We are an equal opportunity employer and support flexible working arrangements. Please discuss your needs during the interview process.
Recruitment process...
- Read the job advert and determine fit.
- Submit your application.
- We review applications and contact suitable candidates.
- Meetings and potential presentations.
- Join our team and grow with us.