Account Manager West Midlands - MedSurg

Baxter International Inc.; Newbury; On-site; GBP 50,000 - 70,000; Full time

Job summary

Baxter International Inc. in the West Midlands is seeking an Account Manager to drive growth in clinical spaces, managing end-to-end sales cycles and building strong customer relationships.

You will analyse data, collaborate across teams, and tailor solutions to NHS needs, with a focus on patient care and hospital efficiency. This role requires a track record in medical devices and a willingness to travel within the territory.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience.
• Minimum of 5 years experience within the medical device field – proven track record selling to the NHS.
• Must live on territory.

Responsibilities

• Identify and pursue new business opportunities in the clinical space, developing and executing sales strategies to achieve revenue targets.
• Negotiate and manage the sales process from initial contact to full implementation, identifying customer challenges and positioning Baxter solutions.
• Manage relationships with existing customers, understand needs, and promote Baxter solutions around the bed space.
• Use data and insights to adapt local sales strategies and optimise performance.
• Collaborate cross-functionally with therapy, medical and marketing to enhance the customer experience.
• Utilize CRM to build and manage the funnel and track customer interactions.

Skills

Communication

Negotiation

Interpersonal skills

Education

Bachelor’s degree in Marketing, Business Administration, or related field

Job description

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Account Manager - West Midlands

Key Responsibilities

• Business Development; identify and pursue new business opportunities within the clinical space of low acuity vitals signs, acute hospital beds & surfaces and diagnostic cardiology. Developing and executing sales strategies to achieve revenue targets.
• Sales; negotiation and managing the sales process from initial contact to full implementation of your solution with specific focus on identifying a customer challenge and positioning of the Baxter solution. Crucially the ability to manage complex opportunities
• Customer relationship management; building and maintaining strong relationships with existing customers (installed base) understanding their needs and providing tailored solutions to drive adoption of technology in areas such as patient deterioration, earlier mobility, safe patient handling, pressure injury prevention. Identify opportunities to promote the Baxter solution around the bed space.
• Data Analysis and reporting; use data and insights to adapt local sales strategies and optimise performance.
• Collaboration, working cross functional with therapy, medical, marketing bringing in expertise to enhance the customer experience and identify the challenge you are solving
• CRM & Funnel Management; utilize CRM tools to build and track funnel, record customer interactions and engagement levels ensuring personalized follow-up and support

Qualifications

Education and Experience

• Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience
• Minimum of 5 years experience within the medical device field – proven track record selling to the NHS
• Must live on territory.

Skills and Competencies

• Excellent communication, negotiation and interpersonal skills
• Strong business acumen
• Ability to work in a fast-paced environment with a strong attention to details and ability to prioritise a busy territory and workload

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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