Account Manager, Venue and Host Relations

LIV Golf, Inc; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

LIV Golf, Inc seeks an Account Manager to enhance partnerships and events globally. This role demands managing relationships with Host Venues and Government partners, ensuring timely communications, and delivering on contractual obligations. Ideal candidates will have experience in major international sporting events, exceptional organisational skills, and proficiency in communication tools. Join a dynamic team dedicated to expanding LIV Golf’s impact and enhancing the sporting ecosystem.

Qualifications

• Proven track record of successfully working in a similar Account Management role.
• Exceptional customer service skills, ensuring satisfaction of stakeholders.
• Strong organisational and project management skills.

Responsibilities

• Manage day-to-day relationships with Host Venues and Government partners.
• Build and grow relationships with key contacts.
• Provide clear communications and updates on partner objectives.

Skills

Customer Service

Project Management

Analytical Skills

Tools

Word

Excel

PowerPoint

Job description

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ABOUT LIV GOLF

The LIV Golf League is the world's only global golf league featuring 13 teams, a 14-tournament schedule, and many of the world's best golfers. Launched in 2022, the League was designed to expand the sport on a global level and create new value within the golfing ecosystem while enhancing the game's societal impact. A landmark investment by LIV Golf also launched The International Series, a set of 10 enhanced events sanctioned by the Asian Tour, with elevated prize funds in world-class destinations, offering a pathway for leading professional and amateur golfers from around the world into the LIV Golf League.

Only four years into operations and with tournaments across North and Latin Americas, Asia, Australia, the Middle East and Europe, LIV Golf remains committed to developing the sport at every level and exposing more people to the positive virtues of the game through its unique blend of intense competition and entertainment.

LIV Golf is owned and operated by LIV Golf Investments whose vision and mission are centered around making holistic and sustainable investments to enhance the global golf ecosystem and unlock the sport's untapped worldwide potential.

HISTORY

LIV Golf launched in 2022 as an eight-event Invitational Series with tournaments across the U.S., Europe and Asia. 2023 saw the first official season of the LIV Golf League, establishing the sport's first professional golf teams captained by many of the game's most decorated superstars competing in 14 events around the world.

The format respects golf's history and traditions with updates for modern-day sports fans; three days, 54 holes, no cut, shotgun start, and simultaneous team and individual competitions, offering a faster tournament that drives engaging storylines and offers an immersive fan experience. The League's award-winning events, each wholly owned and operated by LIV Golf and broadcast to over 500 million homes worldwide, showcase world-class competition within a family-friendly environment. Music entertainment, live concerts and a festival-style atmosphere play a signature role with LIV Golf, a two-time winner of the World's Best Golf Event from the World Golf Awards and a Sports Business Awards Finalist for Sports Event of the Year.

LIV Golf continues to expand its reach by bringing the League to new and returning markets featuring some of the most iconic venues in the world. It has also introduced free agency to professional golf, integrating end-of-season player promotion and relegation, team trades and off-season roster movement that drive year-round fan engagement, embraced by many of the world's most popular sports.

Away from the entertainment on the course, LIV Golf is dedicated to enhancing the well-being of the communities it visits through its ground-breaking social impact and sustainability strategy, 'Potential, Unleashed.' Named a 2024 Most Impactful award winner by Front Office Sports for utilising its platform to make a positive impact off the course, the League is committed to giving back and improving the world through golf.

Role Objective

As an Account Manager at LIV Golf, you will be sat within a pivotal team and role as LIV Golf looks to expand its existing partnerships and grow it's reach in new destinations. The role will involve relationship and account management of assigned events, acting as the day-to-day contact for designated host venues and Government partners across the globe.

You will take an active role in being the conduit between departments to ensure timely and efficient communications and planning. You will build relationships within a defined patch of events, create event management plans, deliver contractual rights and benefits and ensure internal departments are hitting deadlines.

Your role will encompass a wide range of responsibilities, including but not limited to:

• Manage the day- to day relationships with a defined group of Host Venues and Government destination partners.
• Build and grow relationships with key contacts within each of your Host Venue and Government organisations.
• Provide strong internal communications and updates to the business on partner objectives, plans and updates.
• Provide regular and clear communications with each Partner group through regular calls, documentation and face-to-face meetings.
• Deliver and report on contractual deliverables for each defined partner group.
• Create and manage event management documentation where needed.
• Foster strong relationships with internal and external partners, promoting a collaborative and innovative approach to commercial partner delivery.

Experience

• Proven track record of successfully working in a similar Account Management role.
• Major International Sporting event experience.
• Exceptional customer service skills, ensuring the satisfaction of internal and external stakeholders.
• Proficiency in Word, Excel and PowerPoint.
• Ability to thrive under pressure, meets deadlines, and proficiently problem solve.
• Knowledge in tracking event metrics and reporting.
• Strong analytical and problem-solving skills with a focus on data-driven decision making.

Required Skills

• Strong organisational and project management skills.
• Excellent verbal and written communication skills.
• Exceptional attention to detail.
• Flexibility and adaptability.
• Ability to be proactive and take initiative.
• The ability to collaborate and communicate on-going project statuses effectively.
• Ability to manage and prioritise multiple responsibilities in fast paced environment.
• Positive attitude and team player mentality.

LIV Golf is an equal opportunity employer that is committed to diversity and inclusion in the workplace and the equal treatment of all current and prospective employees.

We prohibit discrimination and harassment of any kind based on age, gender, disability, religion or belief, sexual orientation, marital status, pregnancy, race, ethnicity, or any other status protected by the laws or regulations where we operate. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, training, and apprenticeships.

LIV Golf Investments makes hiring decisions based solely on qualifications, merit, and business needs at the time.