Account Manager (Social Media)

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company in Birmingham is seeking a proactive Account Manager for a temporary position with potential for permanence. The role involves managing client relationships, overseeing project delivery, and collaborating with internal teams to ensure successful campaign execution. Ideal candidates will have 2-4 years of experience in a creative or marketing agency and possess strong communication and project management skills.

Benefits

Flexible working

Opportunities for growth and development

Supportive and inclusive team environment

Qualifications

• 2–4 years of experience in account/project management.
• Confident communicator who can lead meetings.
• Proactive mindset with multitasking abilities.

Responsibilities

• Act as the key day-to-day contact for clients.
• Manage multiple briefs simultaneously.
• Collaborate with finance for timely billing.

Skills

Attention to detail

Communication

Project management

Tools

Asana

Trello

Monday.com

Job description

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Account Manager (Social Media), Birmingham

Client: [Client details not provided]

Location: Birmingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 843e3c042038

Job Views: 3

Posted: 21.05.2025

Expiry Date: 05.07.2025

Job Description:

Temp Account Manager

Location: Erdington – Hybrid working

Full-Time £14.51

My client is looking for a proactive, detail-driven Account Manager with a passion for creative campaigns and client partnerships. They seek someone who can balance strategic thinking with exceptional project management skills to deliver standout work for their clients.

This is a temporary opportunity with potential for a permanent role in the future.

What you’ll be doing:

Client & Relationship Management

• Act as the key day-to-day contact for your clients, managing expectations and ensuring consistent communication.
• Build deep knowledge of the client’s brand, competitors, and market landscape.
• Lead client WIP calls, creative sessions, and feedback loops, ensuring clear, actionable communication with internal teams.
• Help strengthen long-term client relationships, becoming a trusted advisor through strategic insights and industry trends.
• Ensure work is always aligned with brand guidelines and ready for multi-platform delivery, including our owned channels.
• Collaborate with finance to ensure timely billing and receipt of POs.

Project & Campaign Management

• Manage multiple briefs simultaneously, ensuring timely delivery through clear status tracking and stakeholder coordination.
• Keep a close eye on project budgets and flag risks early.
• Attend shoots or productions as needed, ensuring alignment with client expectations.
• Anticipate future client needs and help plan upcoming campaign requirements.
• Proofread content carefully, ensuring everything meets the brief and brand standards before delivery.

Team Collaboration

• Work closely with Senior Account Managers, Account Directors, Creative, and Production teams to deliver outstanding work.
• Share relevant platform updates, industry news, and strategic insights with the wider team.
• Identify and resolve potential challenges early, escalating when appropriate.
• Support the internal rollout of improved processes to enhance team efficiency and client satisfaction.

What we’re looking for:

• 2–4 years of experience in an account/project management role, ideally within a creative, digital or marketing agency.
• A confident communicator who can lead meetings, interpret briefs, and keep clients informed and engaged.
• A multitasker with exceptional attention to detail and a proactive mindset.
• Comfortable managing budgets, timelines, and internal resources effectively.
• Familiarity with tools like Asana, Trello, or Monday.com is a plus.

Why work with my client?

• Work with exciting brands and ambitious creatives
• A supportive, fun, and inclusive team environment
• Opportunities for growth, development, and making your mark
• Flexible working and a healthy work-life balance

Ready to take the lead on amazing campaigns and build strong client partnerships?

Please click apply or email