Account Manager (SMB) (Position located in London, England)

KnowBe4; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A cybersecurity training company is seeking an experienced Account Manager in London, responsible for promoting its products to Mid-Market clients. This role requires strong communication skills and the ability to develop relationships to achieve sales targets. Ideal candidates will have a background in sales to similar businesses and knowledge of IT security. The position offers a competitive environment with performance-based bonuses and various employee benefits.

Benefits

Company-wide bonuses based on sales targets

Employee referral bonuses

Tuition reimbursement

Relaxed dress code

Qualifications

• 1-3 years experience selling experience to Mid-Market-sized businesses.
• Familiarity with standard concepts within IT, Security or Cybersecurity.
• Must be able to work with minimum supervision.

Responsibilities

• Promote and sell KnowBe4’s products to meet sales targets.
• Build and maintain a pipeline of potential sales opportunities.
• Articulate the value proposition of KnowBe4's products.

Skills

Selling experience to Mid-Market-sized businesses

Excellent verbal and written communications

Motivated, energetic self-starter

Strong collaborative and teamwork skills

Education

Bachelor Degree or higher education equivalent

Tools

Salesforce

Gmail

Google Docs

MS Office (Word and Excel)

Job description

Account Manager (SMB) (Position located in London, England)

London, United Kingdom

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

• Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets.
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
• Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
• Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
• Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
• Maintain accurate and thorough records of daily sales statistics via Salesforce.
• Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
• Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

• 1-3 years experience selling experience to Mid-Market-sized businesses
• Bachelor Degree or higher education equivalent, desirable
• Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
• Experience with Salesforce, a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Excellent verbal and written communications
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visitwww.knowbe4.com/careers/benefits .

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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CONSENT TO DATA PROTECTION POLICY FOR JOB APPLICANTS (“POLICY”)https://www.knowbe4.com/job-applicant-data-protection-policy-united-kingdomBy checking below and submitting this application,(a) you acknowledge that you have read, understood, and agreed to the above linked Policy, and consent to the collection, use, and/or disclosure of your personal data by us for the purposes set out in this Policy; and(b) in the event that we have received your job application or personal data from any third party that you have been engaged with (e.g., a recruiter agency, etc.), you warrant that you have duly authorised such third party to disclose your personal data to us for the purposes set out in this Policy. * Select...

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