Account Manager - Service

Otis Elevator Co.; Brentford; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Otis Elevator Co. seeks an Account Manager to foster customer relationships and drive sales growth in London. This role involves managing accounts, developing sales strategies, and collaborating with team members to achieve goals. You'll thrive in a dynamic environment where your contributions directly impact success.

Benefits

Competitive uncapped commission structure

Flexible working hours

Intensive training in technology and soft skills

Qualifications

• Strong background in sales and/or account management within service/construction.
• Experience in the sale of technical products.
• Excellent interpersonal and communication skills.

Responsibilities

• Manage a portfolio of lift/elevator units and maintain customer relationships.
• Develop sales strategy to achieve targets and ensure profitability.
• Conduct sales negotiations and close deals.

Skills

Sales

Account Management

Customer Orientation

Communication

Negotiation

Job description

Account Manager - Service page is loaded

Account Manager - Service

Apply remote type Hybrid locations Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. time type Full time posted on Posted 6 Days Ago job requisition id 20127836

Date Posted:

2025-03-31

Country:

United Kingdom

Location:

Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.

Job Title
Account Manager

Role Overview
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting an Account Manager. The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management. The role will be based across the South of London, reporting to the Operating Territory manager.

On a typical day you will:

• Manage a portfolio of lift/elevator units through maintaining good working relationships with existing customers.
• Serve as primary contact for timely resolution of customer needs surrounding inquiries
• Develop build-on repair and modernization sales through networking, bids and tenders
• Develop your own sales strategy to achieve sales targets, ensuring profitability
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
• Conduct sales negotiations and close deals, ensuring payment on time
• Collaborate with fellow team members, including other sales representatives and field colleagues

What you will need to be successful

• Have a strong background in sales and/or account management, ideally within the world of service/construction or technical sales.
• You have some experiences in the sale of technical products requiring customer consultation.
• You have a strong customer and service orientation, including excellent interpersonal skills.
• You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• You are target focused, with the ability to work at pace in a demanding, complex, corporate organisation

What’s In it For Me

• A highly competitive, uncapped commission structure, along with a great basic.
• The opportunity to work within a highly technical space with the ability and opportunity to develop your career across the local, national and maybe even global business.

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Apply today to join us and build what’s next!.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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