Account Manager / Senior Account Manager

M+C Saatchi Group; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Life assurance

Income protection

Gym membership

Job summary

M+C Saatchi UK is seeking an Account Manager or Senior Account Manager to join our team, bringing energy to client conversations and delivering creative solutions across brand, government, and not-for-profit work in the UK and globally.

You’ll manage end-to-end campaigns, maintain account basics, collaborate with colleagues and clients, and drive projects forward with strong organisational skills. If you're enthusiastic and ready to make an impact fast, we'd love to meet you.

Qualifications

• Proven experience in creative communications agencies.
• Experience managing end-to-end process from briefing to production.
• Experience as the day-to-day contact for the client.
• Experience delivering campaigns designed for activation beyond broadcast media (social/PR/events).
• Ensuring key account management tasks completed to high quality on time (reports, finances).
• Excellent verbal, visual and written communication skills.
• Resourceful problem solver.

Responsibilities

• Bring energy and passion to client conversations.
• Maintain the basics of account management – contact reports, status reports, finances, audit trails.
• Handle multiple projects with strong project management and organisational skills.
• Collaborate with the team, build relationships internally, with clients and partners.
• Establish a clear understanding of what needs to happen, by when, and drive projects forward.
• Think ahead, foresee challenges and mitigate them.
• Problem solve under pressure with a positive can-do approach.
• Manage campaign development and production with varying oversight.
• Navigate client feedback and engage in constructive discussion to ensure quality.
• Motivate and manage stakeholders to deliver required items.

Skills

Account management

Client relationship management

Project coordination

Stakeholder management

Communication

Team collaboration

Creative problem solving

Job description

M+C Saatchi UK is looking for an Account Manager or Senior Account Manager to join our team. We need people who can hit the ground running immediately.

We work with a diverse portfolio of clients - spanning commercial brands, government campaigns, and not-for-profit organisations - in the UK and globally. Whether you’ve delivered social-first campaigns, worked on brand activations, or managed integrated comms, you’ll find plenty here to sink your teeth into.

If you’re enthusiastic, organised, creatively driven, and ready to make an impact fast - we’d love to meet you.

What you'll do:

• Bring energy and passion to every client conversation. Be curious about their client's business and passionate about creative solutions.
• Maintain the brilliant basics of account management – contact reports, status reports, finances, audit trails etc. - at all times.
• Handle multiple projects simultaneously, with excellent project management and organisational skills
• Work collaboratively with the team, quickly building strong relationships internally, with clients and external partners
• Quickly establish a clear understanding and accountability for what needs to happen when and by whom, and use that to drive projects forward.
• Think ahead, foresee challenges and work out how to mitigate
• Problem solve, maintaining a positive can do approach at times of pressure.
• Manage campaign development and production with minimal oversight (expectations will vary according to level)
• Leverage critical thinking skills to navigate feedback from clients and engage in critical discussion where needed to ensure the best quality of work
• Motivate and manage internal and external stakeholders to deliver the items for which they are accountable.

What you'll bring:

• Proven experience in creative communications agencies
• Experience managing the end-to-end process from briefing to creative development to production
• Experience as the day-to-day person that the client turns to
• Experience delivering campaigns designed for activation beyond broadcast media (e.g. in social or influencer channels, PR or events)
• Experienced in ensuring key account management tasks completed to high quality on time – status reports, contact reports, financial tasks (raising POs etc)
• Excellent at building relationships with strong verbal, visual and written communication skills
• Resourceful problem solver

What You'll Get:

For the right candidate, we will offer a competitive salary and benefits package which includes 27 days annual holiday, private healthcare, employer contributory pension, life assurance and income protection. We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks and associated events. Finally, this role will be supported with all the necessary personal development required to set someone up for success.

ABOUT M+C SAATCHI GROUP

M+C Saatchi Group has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process, please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).