Account Manager - Senior

Orange Business; Slough; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

Orange Business is seeking a Business Developer to lead and own sales activities while collaborating with Client Executives. The role entails developing profitable relationships, driving sales initiatives, and proposing solutions to meet clients' business needs, requiring a solid background in telecom or IT industries.

Benefits

Flexible working hours

Professional development training programs

Internal growth and mobility opportunities

Health and well-being programs

Qualifications

• Minimum of 3 years of client-facing experience in telecom or IT.
• Experience in high-level corporate sales of Managed and/or Integration services.
• Strong leadership skills and ability to work under pressure.

Responsibilities

• Lead sales activities to win new logos or upsell into existing accounts.
• Establish and grow business relationships with clients.
• Coordinate bid teams and lead customer interactions.

Skills

Business acumen

Client focused

Negotiation skills

Interpersonal skills

Education

Degree in business administration or technology

Job description

Orange Business is here!

About us

Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

As Business Developer, you lead and own the sales activities to either win a newlogo (Greenfield) or to upsell into anexisting account (Brownfield) in close collaboration with the Client Executive or any combination of the above (Hybrid)

Business Developers are linked to a certain SVP, or a multitude of SVP’s and are accountable for developing and driving sales opportunities:

A Business Developer can also work horizontally across all Strategic Value Propositions (SVPs) and only focus on 100% Greenfield accounts.

In your capacity, you will mainly, but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when they discover a Client need outside of their remit in terms of SVPs they would not cover.

A Business Developer can, when relevant/needed, call in the support of Solution Experts to design Orange Solutions and Services that support Clients to achieve their most challenging business goals and objectives.

The Business Developer can either be specialized in a specific Strategic Value Proposition (SVP) and in that case will be part of the relevant SVP squad, or work Generic across all SVP’s and/or work on Greenfield Accounts.

Key accountabilities:

Establish, maintain, and grow profitable business relationships within OB Clients and/or Greenfield Accounts to Grow and Win healthy business as New/Get or 100% New

Ability to find New/Get business opportunities and uncover compelling reasons for customers to buy

Have and grow a solid, qualified pipeline of well targeted opportunities with a high probability to win

Have an extended network within prospects/vendors/partners and/or have the skills/qualities it takes to acquire these

Collaborate and develop business with a diverse range of stakeholders with competing objectives within and across organizations

Have strict Sales discipline in keeping SFDC (CL) up to date with representative stage and accurate opportunity management related forecasting for business and resourcing purposes

Drive and follow up local lead generation campaigns - be a driving force in targeting new opportunities (Brownfield) and New Logos (Greenfield) through Local campaigns together with Marketing/Partner Teams

Develop a New/Incremental Pipeline of opportunities to be qualified

Follow-up Orange Business European Marketing campaigns

New leads coming from Marketing campaigns for further development and transform into qualified opportunities

Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns

Qualify and develop opportunities:

Gather customer/business requirements and assess competitive landscape

Set Commercial strategy to maximize chances to win or qualify out early in the process

Engage with relevant customer stakeholders and/or in collaboration with Client Executive

Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts.

Lead and own the creation of proposals:

Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy

Co-ordinate and steer the solutions team

Define a disruptive and agile commercial strategy on the opportunity

Own the internal commercial validation

Lead/own customer interaction on the opportunity/relationship. (Brownfield/Greenfield)

Present and defend proposals

Communicate value/strategy clearly and concisely and persuades others to support an idea, agenda or course of action

Adapt proposals as required in the customer engagement process

Lead complex commercial and legal negotiations with the customer if when/where needed

Working within multi-disciplinary teams

If required, to build complex offerings based on sound commercial, technical and legal practice

Maintain a strong business understanding of the SVP(s) you are responsible for embodies expert-level industry knowledge, anticipates industry disruptions and effectively communicates multi technology domain market developments and the impact of change

Uses insights from multiple channels e.g. customers, partners, professional networking, events to spot and create new opportunities-have an extended network within prospects/vendors/partners and/or have the skills/qualities it takes to acquire these.

Optimal customer intel/relationship and opening of Opportunities/Accounts

About you

Knowledge and abilities:

Strong business and financial acumen skills with proven record of accomplishment in digital transformation

Business mentality, identify and hunt for new opportunities in existing Accounts/New Accounts

Good understanding of the telecoms and IT industries.

Client focused with strong interpersonal & negotiation skills.

Teambuilder, used to work with diverse cultures and work in a virtual matrix team environment.

Able to innovate and find improved ways of doing things

Ability to sell complex projects that bring sustainable value for Orange Business and our customers

Comprehensive management experience, strong leadership skills and able to work under pressure

Passionate about the SVP(s) you are responsible for

Strategic thinker and able to act at CxO level

Experience with consultative selling approach

Education, qualifications and certifications:

Degree in business administration or technology (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development

Ability to engage at all levels, including being comfortable with C-level interaction

Languages: English as a minimum

Experience:

Minimum of 3 years of client facing experience in the telecom or IT industry, depending on seniority level (or other equivalent area)

Experience in high-level corporate sales of Managed and/or Integration services

Experience in leading Sales/Solution Teams throughout a sales cycle

Passion and understanding of digital transformation and the adjacent business outcomes

Understand market trends, technical and business issues associated with the communication/IT industry

International projects and collaboration with diverse teams and clients from around the world

Additional information

Global opportunities:

Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world

Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)

Professional development: training programs and upskilling/re-skilling opportunities

Career growth: Internal growth and mobility opportunities within Orange

Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events

Reward programs: Employee Referral Program, Change Maker Awards

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.